Sample questions and answers for sales contest-New car

1.        What are the available fuel options of tiago?

a)      Petrol,Diesel,CNG

b)      Petrol and Diesel

c)       Petrol only

d)      Diesel only

2.        _________in Dzire reduces vehicle weight and corrosion free

a)      Hydraulic engine mount

b)      Carbon fibre body parts

c)       Polymer fuel tank

d)      Ventilated disc brakes

3.      Which of the below is the sister company of south Korean automobile manufacturer  

         KIA

a)      HYUNDAI

b)      GM

c)       SSANGYONG

d)      ASIAN MOTORS

4.       K Series engines are ELV complaint . ELV stands for ___________

a)      Early life vehicle

b)      End of life vehicle

c)       Engine life value

d)      Engine life valve

5.       Shift up Indicator in ALTO K10 MT indicates___________

a)      About hazard lights on

b)      Driver in which gear car is running

c)       Driver when to change gears to drive economically

d)      It is just an interior accessory

6.      Dzire has smoother gear shift as compared to zest as_________

a)      Dzire has Detent pin technology

b)      Dzire has dual mass fly wheel

c)       Dzire has 6 speed gear box

d)      Both B&C

7.       Which of the following statement is correct

a)      Kwid is equipped with auto ac

b)      Kwid has 14” alloys

c)       Kwid has rear fog lamp

d)      None of the above

8.Triumph is a british brand famous for its _______

a)      Bikes

b)      Cars

c)       Commercial vehicles

d)      All of the above

9 .When should reveal special offer/discount/price

a)      While opening sales call

b)      While discussing the final offer and finance

c)       While giving test drive

d)      Never disclose special offer

10.  When ________-opens gases are pushed out of combustion chamber

a)      Inlet valves

b)      Exhaust valves

c)       Air filter

d)      Radiator

11.  .You are going to visit an existing customer that you have known for some time , which of the    

         following would you do

a)      Spend a lot of time on small talks

b)      Tell him about new products of MSIL

c)       Tell him gossip about competitor cars

d)      Give a full company presentation

12.  What is the benefit of lane change indicator in Dzire

a)      Added safety

b)      Provides sporty feel to driver

c)       It is just an interior accessory

d)      Tells when to shift gear to drive economically

13.  Which of the following a customer does not expect at the time of vehicle delivery

a)      All documentation  & agreed accessory  fitment done before hand

b)      Timely delivery with adequate attention provided  by DSE

c)       All terms of service and warranty to be explained at the time of delivery

d)      He should visit multiple counters to get any information during delivery      

14..Which of the following  is a post approval document?

a)      Salary slip

b)      Address proof

c)       Post dated cheque

d)      Bank statement          

15 .What are late payment charges

a)      Charges paid for late submission of loan documents

b)      Charges paid by dealer for late EMI payment

c)       Charges paid by customer for late EMI payment

d)      None of the above

16 .Field investigation before loan disbursement is done by

a)      Dealership

b)      Finance company

c)       Manufacturer

d)      Sales executive

17. One time amount charged by the finance company for processing the loan paper work expense is

a)      First instalment

b)      Partial instalment

c)       Processing fee

d)      Pre emi

18. Turbo charger used in swift diesel compresses

a)      Fuel

b)      Inlet air

c)       Water

d)      Oil

19. In celerio auto gear shift how do gears change to  higher gear in Manual mode

a)      Gears to be shifted manually to +

b)      ECU shifts gears up depending on load in the car

c)       Gears will shift up on their own with increase in speed

d)      None of the above

20. In diesel engine _______--injects fuel in to the combustion chamber

a)      Spark plug

b)      Injector

c)       Catalytic converter

d)      Exhaust valve

21. In Celerio auto gear shift variants , creep function is available in

a)      D mode

b)      R mode

c)       N mode

d)      Both A&B

22. What is the benefit of crumple zone

a)      Better driving comfort

b)      Enhanced safety for occuppants

c)       Better suspension

d)      Enhanced safety for pedestrians

23. VGT stands for

a)      Valve Geometry Turbocharger

b)      Variable Graphical Turbocharger

c)       Variable Geometrical Turbocharger        

d)      Viscous Geometry Turbocharger

24. At which position of demo process would you talk about boot space

a)      Front

b)      Technology

c)       Safety

d)      Rear

25.  Before test drive a DSE must check

a)      Sufficient fuel is there in the test drive vehicle

b)      Ask a customer whether he has a life insurance

c)       Customer has a valid PAN card for ID verification

d)      Test drive vehicle registration

26. Which is the correct sequence of a test drive according to MSSP

a)      Customer begins drive> then you drive back

b)      You begin the drive>Then customer drives>You drive back to the showroom (If needed)

c)       You drive first>Then the showroom driver drives>Then the customer drives back

d)      Customer drive though out the test drive    

27. Insurance companies provide _______if a customer in case he doesn’t make a single claim  in a year

a)      Depreciation

b)      Discount voucher

c)       No claim bonus

d)      Loyalty point

28. Which of the following statements are true and should be followed by DSE during a test drive

a)      DSE should not accompany customer on test drive

b)      Customer should begin the drive and hand over car to DSE on a convenient spot

c)       DSE should always wear a seat belt and request customer to wear also

d)      DSE to stay silent during test drive

29.What is hypothecation

a)      It is the ownership without possession and it acts as security for the finance company

b)      Vehicle is registered in the name of dealership

c)       It is the process of loan approval by finance company

d)      Vehicle is bought back by the dealership at the half price after 4 year

30.Alto k10 _______variant comes with Auto gear shift

a)      LXI

b)      VXI

c)       VXI(O)

d)      All the variants

31. Creta is a product launched by manufacturer

a)      Tata

b)      Hyundai

c)       Honda

d)      Renault

32. Which MSIL vehicle crossed a sales milestone of 30Lakhs

a)      Omni

b)      Gypsi

c)       Alto

d)      Swift

33.  We get a premium feel in swift than etiosliva due to features we ______

a)      Interior chrome door handles, keyless start/stop

b)      Passenger side cup holder with vanity mirror

c)       Electrically adjustable ORVM

d)       Both A & C

34. Which of the following safety features are available in Xcent__?

a)      Brake Assist

b)      Engine drag control

c)       Electronic brake force distribution

d)      None of the above

35.  As compared to Xcent ,Dzire has wider body

a)      Better manueverability

b)      Higher fuel economy

c)       Spacious interiors/wider shoulder room

d)      Higher torque

36. .Ertigas diesel engine has following turbo charger

a)      Fixed Geometry turbo

b)      Variable geometry turbo

c)       Vaccum Gamma Turbo

d)      None of the above

37.Benefits of DDiS engine technology is

a)      Better power delivery

b)      Lower emission

c)       Lower maintenance

d)      All of the above

38 .Redigo has a turning radius of 4.7M where as in alto 800

a)      4.6M

b)      4.5M

c)       4.8M

d)      4.4M

39. As per SIAM length of compact cars is ______mm to _____

a)      3200-3400

b)      3400-3600

c)       3600-4000

d)      None of the above

39.How many extra kms would ALTOk10 ags cover on a full tank compared to kwid 1.0 L AMT

a)169Km

b)180km

c)182km

d)191km

40. In celerioamt pressing accelerator pedal softly will

a)Will not allow the vehicle to move

b)Will result in less fuel efficiency

c) Result in good fuel efficiency

d)None of the above

41. How emi is calculated

a)Loan amount in lac*EMI in per lac

b)Down payment*EMI per lac

c)Onroad- downpayment

d)Loan amount-Downpayment

42.Renault kwid comes only in petrol version but Alto k10 comes in

a)Petrol and CNG

b)Petrol only

c)Petrol and Diesel

d)Petrol and LPG

43.What is the benefit of 60:40 split rear seat in celerio which is not available in i10

a)Flexible seating and storage

b)Comfort for rear passenger

c)Better for room for rear passenger

d)All of the above

44.Alto k10 has dual front wipers whereas kwid has single front windshield wiper

a)True

b)False

45.What is the ground clearance of Tiago with 13" wheels

a)165mm

b)170mm

c)175mm

d)180mm

46. What is the ground clearance of Tiago with 14” wheels

a)165mm

b)170mm

c)175mm

d)180mm

47. After the test drive DSE should

a)Take feedback on the vehicle driving experience

b)DSE should drop customer at home

c)DSE should tell the customer to park the vehicle at showroom

d)None of the above

48.If customer doesn’t accompany you for evaluation , you should

a)Tell the customer that it is mandatory to accompany at the time of evaluation

b)Tell him to wait in the lounge

c)Keep the customer informed about the evaluation status

d)None of the above

49.Why should we follow the vehicle delivery process

a)      Helps in building customer enthusiasm

b)      Higher sales satisfaction and more referrals

c)       Easy to sell expensive accessories

d)      Both A&B

50.Which of the following should not be considered as a role of a DSE

a)      Achieve retail targets

b)      generate enquiries

c)       Ensure customer satisfaction

d)      Manpower planning

51. Which of the following would not help you in handling a customers objection

a)      Never argue never interrupt

b)      Acknowledge the objection&assure that you will resolve it

c)       Show documented facts &ensure customer satisfaction

d)      Tell the customer that his objection is not acceptable

52.What are the main objectives of used car exchange facility

a)      To buy used cars at a higher cost&there by selling them on a lower price

b)      To collect used car and safely scrap them

c)       To promote new car sales by providing exchange facility

d)      To belittle customers past car choices

53. A customer walks with his wife and kids to buy a new car , he mentions he is looking for a car with safety over everything else.What would you do?

a)take permission from the customer to ask some important questions that will enable you to suggest the best vehicle /variant to him with desired safety features

b)Tell him about the safety features available in maruti cars

c)Give a complete demo

d)None of the above

54. During ErtigaZdi+ standard demo while explaining technology features , which among the following should dse talk about

a)      VVT

b)      Cruise control

c)       Integrated starter generator

d)      AGS

55.If a customer wants to exchange his/her old car. MSIL can take________

a)      UP to 7 years

b)      Car driven up to 1 lakh kms

c)       Only if it is a maruti car

d)      Any car

56.Tuv 300 is a product launched by

a)      Tata

b)      Mahindra

c)       Honda

d)      Renault

57.Dzire is more safer as compared to XCENT because

a)      Dzire has Brake assit

b)      Dzire has engine drag control

c)       Dzire has EBD

d)      All of the above

58. Which of the following cars in petrol variant has more power

a)      KUV100

b)      i10

c)       Swift

d)      Micra

59. which of the feature that prevents the engine from running unless the original key is inserted thereby preventing theft is available in alto k10but not available in kwids base variant

a)      Immobilizer

b)      Driver side airbag

c)       Child lock

d)      Auto gear shift

60. renault kwid comes with 5 colour options whereas alto k10 has _______-options

a)      6

b)      5

c)       4

d)      3

61. All nationalised banks have same processing fee

a)      Yes

b)      Depends on the income of buyer

c)       Varies from bank to bank

d)      Nationalised banks doesn’t charge processing fee

62. Mr Harpreet is interested in buying DzireZxi and looking for finance options how would you convince him to opt for maruti finance

a)      Would explain that maruti finance would serve as one stop shop for his needs

b)      Tell him about transparent and competitive rates offered

c)       maruti finance offers for insurance and mga

d)      All of the above

63. A customer purchased a MSIL vehicle & is using it for commercial purpose does he qualify for extended warranty claim

a)      He doesn’t qualify for extended warranty claim

b)      He qualify for only up to 3rd year

c)       He qualifies for both 4th year or 80000kms also

d)      Qualify for limited warranty

64. What is the most appropriate time for dse to pitch vas like MGA,EW, TV etc…

a)      During objection handling and deal closure

b)      During delivery preparation

c)       during need analysis and deal closure

d)      can be pitched any time

65.  4 valves per cylinder compared to 3 valves per cylinder in eon sportz

a)      Better breathing of engine hence less emissions

b)      Better combustion hence better fuel efficiency

c)       Smoother gear shift

d)      Both A&B

66. MSIL cars comes with Tubeless tyres . This means

a)Air is held between tyre and rim and valve is fitted on rim

b)Air is held between tyre and rim and valve is fitted on tyre

c)Air is held between tube and tyre and valve is fitted on tube

d)Air is held inside tube and valve is fitted in rim

67. Full form of SIAM

a) Society of Indian Automobile Manufacturers

b)Society of Indian Association of Manufactures

c)Structure of Indian Automobile Manufacturer

d)None of the above

68. What are the benefits of good aerodynamics of a car

a)Stability at high speed

b)less wind and noise

c)Fuel economy

d)All of the above

69. Which of the prominent features are not availble in kuv100

a)      Brake assist

b)      Auto AC

c)       Both A&B

d)      Both A&B are absent

70. Which of the following should not consider as good rules for success

a)      Have positive thinking

b)      Listen to customer

c)       Lie about competitors

d)      A&B

71. What is the benefit of ECS

a)Electronic loan processing

b)Electronically paying down payment

c)Money is transferred electronically

d)All of the above

72. Which of the following feature in new alto k10 increases safety of occuppants

a)      dual aibags

b)      Rear fog lamps

c)       Seat belt reminder

d)      Rear wiper and washer

73. Which is the passive safety feature available in Alto K10

a) Airbag

b)Headlamp

c)Brake

d)Electronic power steering

74. I create tool in vitara brezza enables customers to ___________the car

a)      Modify

b)      to improve the performance

c)       personalize

d)      clean

75. Xcent has_____________headrest

a) Only front adjustable

b) Only rear adjustable

c) Both front and rear adjustable

d) Both front and rear integrated

76. I CATS stands for

a)Intelligent computerised all theft system

b)Intelligent computerised antitheft system

c)Inside computerised antitheft system

d)Improved computerised antitheft system

77. Pre tensioners and Force limiters are system which _____________

a)Loosens the seat belt during inflation of airbags and tightens after fully inflated

b)Automatically locks the seat belt as soon as airbags deflate

c)Tightens the seat belt during inflation of airbags and loosens after airbags are fully inflated

d)Helps in adjusting seat belt and seat height

78. Which of the following is required to make a good impression

a)      Uniform

b)      Polished shoes

c)       Both A&B

d)      None of the above

79. Customers requirement for exchange should be checked in which step of MSSP

a)      Opening

b)      Need assessment

c)       Attempted closing

d)      None of the above

80. Which of the following would you keep in mind while customer raises an objection

a)      Ignore the objections raised by the customer

b)      Offer him discount to make up for what he say is missing

c)       Provide answer only if you are sure of being correct

d)      Ask him to leave as you cannot resolve his objection

 81. Which among the following is the most approapriate reply if a customer says I want to buy a new hatch back which one do you suggest

ans- can I ask you few questions to understand your usage

82. While collecting Finance details , DSE should____________

a)Dse should gather financial details from customer without offending him

b)DSE should always assume that customer needs finance

c)DSE should not gather details from customer

d)None of the above

83.There is a clutch in celerio ags

a)      True

b)      False

83. Benefit of gear position indicator in celerio auto gear shift is

a) convenience

b)Comfort

c)Help the driver to drive economically

d)All of the above

84.What is the benefit of co-driver seat under basket in wagonr

a) safe storage of expensive items , cash etc…

b) used for oil changing

c) Can be used for buying fish

d)All of the above

85.Which of the following component ignite fuel in petrol engine

a) spark plug

b) Injector

c) Valve

d) camshaft

86.Which of the following gives ALTO k10 modern and sporty looks

a)      AERODYNAMIC DESIGN

b)      NEW DESIGN REAR COMBINATION LAMPS

c)       ADVANCED AUDIO SYSTEM

d)      BOTH A& B

87. While financing to self employed customer following document is not relevant

a)salary slip

b)profit and loss statement

c)last 6 months bank statement

d)Photographs

88.Benefits of Maruti finance to customers

a)      Convenient and faster processing of loan

b)      Finance discount in each case

c)       Both A&B

d)      None of the above

89. What is the advantage of loan through bank where customer has salary account

a) Pre approved loan (With minimal documentation)

b)No processing fee

c)No documentation

d)All of the above

90.Swift provides more length of ____________mm is longer than KUV100s  length of 3675mm

a)3840mm

b)3850mm

c)3860mm

d)3890mm

91.SWIFT is longer compared  GRAND i10.benefit of this is -----------------------?

a) High ground clearance

b) More interior space

C)Both A&B

d) None of the above

92. Which of the following are tyre brand?

a) Michelin

b) Goodyear

c) Metro

d) All of the above

93. Which of the following car in its petrol variant has more power?

a)      New polo

b)      EtiosLiva

c)       Swift

d)      Wagon R

94. In Bumper to Bumper traffic  Celerio Auto Gear Shift an advantage  over i10  as----------------?

a)      Creep function

b)      Celerio does not have clutch pedal

c)       Both A&B

d)      None of the above

95.Which of the features of  celerio are also available in i10 ?

a)      60:40 split seat

b)      Instantaneous fuel efficiency

c)       2 step door unlock

d)      None of the above

96. Which of the following does not comes with audio system

a)      I 10 1.1 magna

b)      Datsun go +

c)       wagon R vxi

d)      swift LXI

97 . Which of the following not a pre-approval documents?

a)      salary slip

b)      address proof

c)       Bank statement

d)      ECS form

98. In Celerio  Auto Gear Shift Variants will start only if gear position is ----------------

a)      in N mode with out pressing break pedal

b)      in R mode with out pressing break pedal

c)       in N mode with brake pedal pressed

d)      All of the above

99. name the feature  that displays the view of rear traffic to the driver in order to drive safe

a)      Reveres e parking sensor

b)      Rear view demister

c)       Reverse parking camera

d)      Rear Fog Lamp

100.Benefit of DDIS technology  are ------------------

a)      Better power drivability

b)      lower emission

c)       Lower maintenance

d)      All of the above

101.celerio AGS has  -------------- transmission?

a)      4 speed

b)      5 speed

c)       6 speed

d)      CVT

102.The turbo charger present in swift&Dzire DDIS is powered by------------?

a)      car battery

b)      Fuel pump

c)       Engine Exhaust Gases

d)      Engine Intake Gases

103. a customer wants to fit stereo from the local market. which of the following option will use to convince him   for MGA  stereo?

a)      Offer more discount to match the price of the non MGA

b)      The fit & finish stereo will be better suited to the interior of the car

c)       MGA stereo shall help keep the  car warranty

d)      Both b&c

104.During standard demo process the DSE will start the DEMO by demonstrating

a)      Glass antenna

b)      Headlamp

c)       Rear fog lamp

d)      Boot space

105.What is the advantage of customer for life?

a)      The  customer give you gift

b)      The customer will come to you for the next car  other value added services

c)       The customer will not ask any discount

d)      the customer will not sell his car

106. Which of the following process should be done before delivery of a new vehicle?

a)      Pre-delivery inspection

b)      Complete accessory fitment

c)       only  A

d)      Both A&B

107. what are the benefits of Maruti insurance?

a)      Cashless repair

b)      All India service  network

c)       Fair &transparent  claim settlement.

d)      All of the above

108.Among the following which of these  is not covered under warranty?

a)      Transmission

b)      Engine

c)       Clutch plate

d)      ECM

109.What is the function of camshaft in an engine

a)      To rotate wheels

b)      To open/close valves

c)       To open and close injectors

d)      To turn the sliding speed of piston in to rotational motion

110. 185/65 R 15, Here 65 stands for

a)      Tyre width

b)      Aspect ratio

c)       Rim diameter

d)      Tyre thickness

111. What Suzuki TECT body is to Ciaz __________is to Hyundai verna

a)      Super body structure

b)      Safe body structure

c)       Strong body structure

d)      Sleek body structure

112.What is the full form of EMI

a)      Equal monthly instalment

b)      Equal minimum instalment

c)       Equated monthly instalment

d)      Equal monthly instrument

113.Maruti sells one car in every ____

a)      12 seconds

b)      12 minutes

c)       21 seconds

d)      21 minutes

114.By which year indian government is planning to replace all the cars with electric vehicles

a)      2018

b)      2030

c)       2035

d)      2040

115. DCi technology is used by

a)      Nissan

b)      Renault

c)       Hyundai

d)      Both A&B

116.Era, Magna, sportz are variants of which car

a)      Ford figo

b)      Honda Brio

c)       Hyundai i10

d)      Fiat punto

117. ____________Dzire gives better braking efficiency even in emergency situations

a)      Brake assist system

b)      Hydraulic engine mount

c)       Retractable cup holder

d)      Rear defogger

118.Clutch and gear shifting in ags is controlled by

a)ECM and Intelligent actuating unit

b)Gear shift indicator and ECM

c)Only intelligent actuating unit

d)ECM, Intelligent actuating system and Gear shift indicator

119.What is the full form of DDIS

a) Diesel Direct Injection System

b)Direct Diesel injection system

c)Digital Diesel Injection System

d)Dual direct injection system

120. Which of the below statement is not true when comparing Celerio with Tiago

a)Celerio has longer wheelbase

b)Celerio has 60:40 rear seat split

c)Celerio has bigger turning radius

d)Celerio has more height

121.Which of the following are the competition cars of vitara brezza?

a)Ecosport

b)Creta

c)XUV500

d)Both 1st and 2nd option

122.______features in vitara brezza comes standard across all variants 

a)Luggage board, front accessory socket, driver side foot rest, 

b)Electric back door opening, luggage room accessory socket, height adjustable driver seat

c)Rear power windows,keyless entry system, Concealed seat under tray

d)Rear wiper ,washer and demister, Reverse parking sensor

123.Pick out the wrong point wrt your contribution to the dealership in which you are working

a)Ensure signs and bannners are properly visible to the customers

b)Keep competition brochure on stand for customer reference

c)Inform the housekeeping staff if you don't find the place clean

d)Make sure you leave the show room only after the last customer leave

124.Mr X wants his car to be serviced on Monday that is 15th August which is the national holiday before 4 o'clock ask he has to travel out of town along with his family in the same car which of the following replies is most appropriate

a) sorry sir we are closed tomorrow

b) Sir  you can leave the car with us today but we will only able to examine the vehicle day after

c)Sir we are closed tomorrow however let me see what best I can do for you

d) none of the above

125..Delivery ceremony is a very speial occassion in customer's life. How can we make this occassion special?

a)By presenting a flower bouquet

b)Taking photo of the customer and delivering it to him/her

c)Thanking customer for his/her association with us

d)All of the above

126.What is POI in smart play infotainment system in brezza

 a)Point of Interest

b)Point of Injection

c)Primary order of Injection

d)Place of Interest

127.What does P-EPS stands for

a) Pinion assisted Electronic Power Steering

b)Position assisted power engine system

c)Planned Assisted power Engine system

d)Pre assisted engine power system

128. Which of the following pre requisite condition is incorrect for Engine A-Stop system to function

a)Drivers seat belt fastened

b)Drivers door closed

c)Hood closed while ignition is on

d)Gear lever engaged

129.Customer has booked Swift LDI .The on road price of the car is Rs 7 lakhs. He is paying down payment of Rs 2 lakhs and has financed 5 lakhs through maruti finance with a tenure of 5 years . What would be the EMI if the rate of interest is 12.5% (Advance emi Rs 2227)

a)Rs 10635

b)Rs11535

c)Rs10035

d)Rs11135

130. Customer has booked brezza ZDI . The onroad price of the car is Rs 10 Lakhs. He is paying a downpayment of Rs 4 lakhs and has financed Rs 6 lakhs through Maruti Finance with a tenure of 4 years. What would be the EMI if the interest rate is 12.25%(Advance emi Rs 2619)

a)14714

b)15514

c)15014

d)15714

131.After collecting all the documents from customer and sending the file for approval to bank , what should the DSE do

a)Wait for customers call to ask the status

b)Regularly update the customer about loan application status

c)Wait for bank to confirm whether loan has been approved or not

d)Ask customer to call bank and checkthe status of his loan

132. Elaborate ICATS

a) Intelligent computerised Antitheft System

b)International computerised Antitheft system

c)Integrated Computerised  Assist sytem

d)Intelligent car accessories system

133.Which south korean manufacturer is going to launch its hatchback RIO in India

a)Kia

b)Hyundai

c)Ssangyong

d)Proto

134.One of your customer is out of city for a tour and met with an accident what would you advice him wrt to maruti insurance

a)Get it repaired at a local workship to avoid costly workshop repair

b)Get it repaired from the same dealership from where car and insurance was purchased

c)Get it repaired at a maruti workshop in the same city where the insurance is purchased

d)Get it repaired at he nearest maruti dealership and avail cashless transactions

135.When booking a vehicle for the customer , what a customer docket does not do

a)Increase convenience of keeping the documents

b)Standardization of booking process

c)Reduce number of deal related concerns

d)Hassle free claim settlement

136.Engine will restart automatically after______ seconds (approx) if stopped by engine auto stop system

a) 180

b)150

c) 120

d) 90

137.What are the priorities of the customer while choosing insurance for the car

a) Easy claim,cashless settlement , fair and transparent working

b)Low premium, discount on accidental repairs

c) both first and second option

d)None of the above

138.Which of the following documents cannot be considered as a proof of Identity

a)Telephone bill

b)Pancard

c)Driving licence

d)Voters ID

139.Mobile phone can  act as remote control for Smart play infotainment system. This can be done through which app

a)Mirrorlink

b)Carplay

c)Suzuki Remote App

d)None of the above

140.Which among the following are unique features of K-Next engine

a)Alluminium engine with light weight engine

b)Dirve by wire technology

c)Redesigned valves and valve springs

d)All of the above

141.If the customer is not aware of I create then what should be the first step of DSE towards that customer

a) customer is introduced to sales DSE for personalization experience

b) inform customer about personalization option on the web using tablet

c) Pitch I create with the help of brochure

d) personalization experiences is delivered by DSE through website

142.How can a potential customer be made customer for life

a) by offering huge cash discounts commissions on referrals gifts on festival

b) by building relation fair and transparent deal, memorable purchase experience

c) both first and second option

d)None of the above

143.______Has a flexible boot space capacity up to 809 Litres

a) Swift

b) WagonR

c) Desire

d) Ertiga

144.Which statement is not true with respect to objection handling

a) never argue and interrupt

b) if the customer does not believe in your product just leave the enquiry

c) only provide answers to question you are certain about

d) none of the above

145.Which of the following features of Celerio are also available in i10

a) 60:40 rear split seat

b)instantaneous fuel efficiency

c)two step door unlock

d)none of the above

146. Which of the following statement you would not use as a closing statement

a) let's finalize the car model and then we could discuss the accessories

b) would you prefer delivery on Tuesday or Wednesday

c) if I promise to get your desired colour delivered by tomorrow evening will you be ready to sign the booking form now

d) if we provide you a 15% discount on the ex showroom price will you be able to finalize the deal today

147.Can a DSE check his performance in saleztrac

a) yes it will give month till date performance of DSE

b) yes it will give quarterly performance of DSE

c) yes it will give yearly performance of DSE

d) none of the above

146.Mr. Vikram wants to sell his hypothecated vehicle during the tenure of the loan what should you advise him as a DSE

a) to sell the car to his friend or relative or neighbor directly

b) to transfer it to another member of his family first then sell it

c) he can't sell it before it finance tenure

d) he needs to take approval from the bank and get NOC after loan foreclosure

147.Which of the prominent features is/are not available in k u v 100

a) EBD

b) auto AC

c) drl

d) rear defogger

148.By tapping on RES+ button for Once in Vitara brezza cruise control speed gets increased by

a)1.5 kmph

b) 1.6 kmph

c) 2.5 kmph

d) 2.6 kmph

149.Which statement among the following can be said to the customer when the customer want to exchange a very old car, without offending him

a)Sir this model has been in the market for long, your car has been maintained well

b) Sir this is a very old car

c) sir this is a discontinued model

d) sir this car has no resale value

150.What are you supposed to do when travelling on a bad stretch of road during a test drive

a) apologies for the inconvenience

b) tell the customer to drive below 10 kmph

c) tell him about the suspension

d) all of the above

151.From where we download the Saleztrac app

a)Ios app store

b)Play store

c)Windows store

d)ios App store and Google Playstore

152 .LTV means

a)Loan to Value
b)Leverage to Vehicle

c)Loan to Vehicle

d)Load to Vehicle

153. Term used for closing of loan before the completion of loan tenure/term

a)Pre closure

b)Post closure

c)Foreclosure

d)None of the Above

154.Tacho metre  is available in which variant of Celerio

 a)All variants

b)Vxi

c)Vxi AMT

d)Lxi AMT

155.Interior Dashboard colour of Celerio X

a) Full Black

b)Dual tone

c)Black and beige

d)Biege

156.Tata Nexon is

a)SUV

b)Hatchback

c)Sedan

d)Cross over

157. What is the fuel tank capacity of W-RV

a)40L

b)42L

c)45L

d)44L

158. Does fitment of MGA affect the warranty of the vehicle?

a)     No warranty of the vehicle remains valid after fitting MGA

b)     Warranty of the vehicle is reduced to 1 year or 20000kms if MGA is fitted

c)     Original warranty is remains the same ,but vehicle is no longer eligible for extended warranty

d)     None of the above

159. What is the advantage for the seller in maruti exchange

a)     Transparent evaluation

b)     Getting incentive for selling the car

c)     Fast and full payment

d)     Both 1st and 3rd options

160. XE,XM and XTA are variants of _____

a)     XCENT

b)     Tiago

c)     Amaze

d)     Platinum etios

161. which of the following is not a moving part during the running of the vehicle?

a)     Wheel rim

b)     Camshaft

c)     Radiator

d)     Crankshaft

162. Rear LED combination lamps and LED high mount stop lamp are available in which variants of the new Dzire

a)     LXI/LDI onwards

b)     VXI/VDI onwards

c)     ZXI/ZDI onwards

d)     ZXI+/ZDI+ only

163. Feature of auto gear shift that allow you to shift between M and D mode while vehicle is moving is known as_____

a)     Shift on fly-Function

b)     Creep function

c)     Kick down function

d)     Intelligent shifter

164. Four quadrants in vitara brezza smart play are

a)     Listen,Call,Connect and Drive

b)     Listen ,speak,Connect and Drive

c)     Listen ,speak,communicate and drive

d)     Listen ,call,Connect and direct

165. Match the following

A. Antiglare IRVM i)Performance

B DOHC layout   ii)Comfort

C Tilt steering     iii) Safety

a)     C-iii,B-i, A-ii

b)     A-iii,B-1,A-ii

c)     B-I,A-iii,C-i

d)     A-iii,Bi,C-ii

166. Which among the following comes under the “Xtraordinary driving experience’ High 5 of Celerio X

a)K-next engine with Drive by wire technology

b)Tilt steering

c)Driver seat height adjustment

d)Auto gear shift

167. During a test drive at the time of cornering what should you highlight to the customer

a) Less body roll and high stability

b)Longer wheel base

c)Light weight of the car

d) Head light spread

168. Alto k10 has ______compare with eon

a)     Front fog lamps

b)     More fuel tank capacity

c)     Auto gear transmission

d)     Both 2nd and 3rd option

169. In which of the following parameters does the maruti Suzuki  Alto k10 surpasses the Hyundai eon

a)     Overall length

b)     Fuel efficiency

c)     Overall width

d)     Both 1st and 2nd option

170. DSE should provide adequate finance option to customer so that _____

a)     The customer can choose a suitable down payment, EMI and loan tenure combination,

b)     It should be avoided as many options can confuse the customer

c)     Many options should be given but the dse should promote the deals with highest down payment

d)     All of the above

171. Which of the following is not a pre approval document

a)        salary slip

b)       address proof

c)        bank statement

d)       ECS form

172. What is the maximum power output of Celerio petrol

a)        50 KW

b)       50 PS

c)        43.5 KW

d)       43.5 PS

173. What is the benefit of brake booster

a)        Prevent Wheels from Locking Up

b)       Prevent wheels from slipping during acceleration

c)       Increases the applied braking force

d)       Does away with the need for abs

174. Buying signals are very important in sales, but they are hard to understand and very easy to miss  types of buying signals we should look at types of buying signals we should look at

a)        Questions

b)       Statement

c)        Body language

d)       All of the above

175. In  step 1 -(Front)of a demo process which of the following is discussed

a)        Tyre size and ground clearance

b)       Mileage and engine details

c)        Background of the car, styling and aerodynamics

d)       Airbags

176. Chain drive timing system helps manage the timing of

a)  Fuel injectors

 b) Inlet and exhaust valve

 c) Gear synchronizer

 d) Abs sensors

177. -------- used in turbocharged engine to cool  the compressed air  being supplied to engine

a)        Air conditioner

b)       Radiator

c)        Intercooler

d)       Catalytic converter

178. Vitara brezza is available in how many variants

a)     4

b)     5

c)     6

d)     7

179. Apart from mirror link and carplay for Smartphone connectivity, which new feature has been added to the smartplay infotainment system

a)        Turn by turn navigation

b)       Voice control

c)        Android auto

d)       Quick access shortcut

180.  which of the following has the rear wiper with defogger which provides more safer drive

a)        WagonR and Eon 1.0

b)       WagonR and tiago

c)        WagonR and kwid

d)       Alto K10 and redi go1.0

181. the Vitara brezza is powered by _______ engine

a)       DDIS 320

b)      DDIS 210

c)       DDIS 200

d)      DDIS 190

182.Swift is powered by ___engine

a)DDIS 320

b)DDIS 210

c)DDIS 200         

d)DDIS 190

183. If you are speaking to a customer over phone and he or she keeps you on hold what will you do

a)     End the call and contact another customer

b)     Send a SMS asking to call back

c)     Wait till the customer gets back to you

d)     Never speak to that customer again

184. Function of crank shaft is_________

a)     Helps in opening and closing of valves

b)     Converts the reciprocating movement of piston to rotary movement

c)     Supply fuel to the engine cylinder

d)     Converts the energy released from the combustion in to reciprocating movement of the piston

185. Match the following

i-AGS A-Gear box

ii-VGT B-Brakes

iii-ABS C-Engine

a)     i-A ii-C iii-B

b)     i-A ii-B iii-C

c)     i-C ii-A iii-B

d)     i-C ii-B iii-A

186. Which is the tallest car offering more headroom?

a)Celerio

b)Wagon r

c) Next gen figo

d) kwid 1.0

187. Amaze is shorter in height compared to Dzire, which mean----------------?

a) Dzire has more shoulder room

b) Dzire has more headroom

c) Dzire provides more mileage

d) Both 1st&2nd Option

188. Santro offer Alloy Wheels. True or False?

a) True

b) False

189. ----------------- exterior styling element is available in vitara brezza but not in Ford ecosport.

a) front grill

b) Floating roof

c) Roof rail

d) Body coloured ORVM

190.Which of the following interior feature is available in celerio but not in tiago?

a) Rear seat 60:40

b) Drink holder

c) Rear headrest

d) Vanity mirror on Co-Dr side

191. In comparison to Ameo petrol MT’s power of 55.16kw. How much power you get when you choose Dzire petrol MT?

a) 58

b) 61

c) 65

d) 74

192. Alto k10 has a larger petrol tank capacity of -----------litre as compared to Kwid’s 28 litre petrol tank?

a) 30

b) 35

c) 32

d) 36

193. The swift has an overall width of 1735mm as compared to ----------mm of Elite i20?

a) 1734

b) 1670

c) 1710

d) 1730

194. Which of these is not a quadrant in the SLDA?

a) Call

b) Hear

c) Connect

d) Drive

195.Which of the following are mandatory to be fulfilled in case of both salaried and self-employed customer applying for a loan?

a) Previous 2 year form 16

b) last 6 month bank statement

c) company address proof

d) Authorization letter for car delivery

196.  What are the benefits of Maruti Suzuki True Value?

a) Assurance that your car is going to right hand &hassle free transaction and instant payment

b) Cashless repairs

c) Ownership of a brand new vehicle

d) Free extended warranty

197.  Which of the following is a styling feature available in Wagon R?

a) Turn Indicator on ORVM

b) Reflector Front Grille

c) Black Alloy Wheels

d) Chrome insert on Fog lamps

198. Boot space of Celerio is ----------------?

a) 240L

b) 235L

c) 220L

d ) 230L

199. Which of the following Safety Regulation Comply with SWIFT?

a) Side Impact

b ) Pedestrian Head Protection

c) None of the above

d) Option 1&2

200. Login Validation for ‘’SalezTrac’’ will be?

a) User ID  & Password

b) MSPIN & Password

c) MSPIN + SMS OTP

d) Employee Id + SMS OTP

  

201. In the swift, Steering Wheel, AC vents & Instrument panel comes with ----------- finish which offer more style & premium feel.

a) Silver accent

b) Piano black

c) Urban satin Chrome

d) Wooden Accent

202. -----------------Feature is available in Wagon R but not in  Santro.

a) Rear wiper and Washer

b) Rear Split seat 60;40

c) Rear Defogger

d) None of the above

203. which of the following feature are not available in TUV 300?

a) Rain Sensing Auto Wiper & High Speed warning alert

b) Rain sensing auto wiper & ISOFIX

c) ISOFIX High speed Warning Alert

d) Rear demister & Anti theft Warning

204.Floating roof design in swift is available from which variant onwards

a)VXI/VDI onwards

b)Standard across all variants

c)ZXI/ZDI onwards

d)Only in ZXI+

205)For which of the following activities you don’t need enquiry details in Saleztrac

a)EMI calculator

b)E-mail brochure

c)Creating quotation

d)None of the above

206)Which colour of alloy wheels are available in Vitara Brezza

a)Gun metal grey alloy wheels

b)Silver alloy wheels

c)All black alloy wheels

d)Body coloured alloy wheels

207)In the compact sedan segment the Dzire is the only vehicle to offer____

a)LED projector headlamps, Auto headlamps, Lead me to vehicle, Follow me home

b)Standard safety features like ABS,EBD and Brake Assist ,Dual Airbags, Pretensioner seatbelts and ISOFIX

c)AGS option in petrol and diesel

d)All of the above

208)While opening a sale DSE should first___

a)Tell the vehicle price

b)Tell the waiting period

c)Tell the discount

d)Understand customers need

209)Ford aspire doesn’t have the ____feature

a)Driver side auto up power window

b)Pinch guard power window(Driver side)

c)Tilt steering

d)Auto headlamps

210)Which one of these is more appropriate while making a quote to customer while evaluating his old car

a)Convey the price verbally

b)Hand over a written quote

c)Ask the evaluator to convey price

d)Ask the customer at what price he wants to buy

211)What are the benefits of extended warranty

a)Peace of mind and risk coverage in case of covered part failure within the extended warranty period

b)Coverage from any depreciation in case repairs under insurance

c)Better resale value as next buyer has assurance about the upkeep of the car

d)Both 1st and 3rd option

212)In comparison to celerio , which of the following exterior design element is missing in santro.

a)Body coloured door handles

b)Body coloured back door garnish

c)Body coloured bumpers

d)Chrome grille insert

213)Vitara brezza has following features for improved performance for fuel efficiency

a)Intelligent battery management

b)Gear shift indicator

c)Low rolling resistance tyres

d)All of the above

214)Fuel tank capacity of Honda Amaze is 35 litre which is____lower to dzire

a)1 litre

b)2 litre

c)3 litre

d)4 litre

215)Which of the following variants has AGS option in vitara brezza

a)VDI

b)VDI+

c)ZDI+

d)Both A&C

216)Black alloy wheels are available in which variants of Celerio X

a)ZXI AMT

b)ZXI AMT(O)

c)ZXI MT(O)

d)All of the above

217)What is the maximum power and torque output of Alto800 CNG variants

a)33.1KW&60NM

b)35.3KW&69NM

c)30.1KW&69NM

d)30.1KW&60NM

218)Which of the following details of customer can be captured in the personal details section of enquiry generation

a)Date of birth

b)Details of family members

c)e-mail id

d)Gender

219)It is mandatory to have ____for every vehicle being sold

a)30% visibility tinted glasses

b)Comprehensive with 3 years 3rd party insurance

c)Hypothecation

d)Discount scheme

220)Gear position indicator is available ______variant of celerio

a)VXI MT

b)ZXI MT

c)Auto gear shift variants only

d)All of the above

221)What is ‘Shift on Fly’

a)Just shifting the gear lever to M mode or D mode without pressing any pedal

b)Just shifting the gear lever to M mode or D mode while pressing pedal

c)Electronic brake force distribution

d)Just shifting the gear lever to R mode or D mode while pressing the pedal

222)Out of Auto headlamps and Rain sensing wiper, which of feature is available in NEXON

a)Only auto headlamp is available

b)Only rain sensing wiper is available

c)Both of them are available

d)Both of them are not available

223)____ is used to connect iPhone to the screen of smart play infotainment system

a)Apple smartplay

b)Apple infotainment

c)Apple connect

d)Apple carplay

224)Which of the following activities you cannot do in Saleztrac

a)Create enquiry

b)Enquiry booking and follow up

c)Create booking

d)Test drive update

223)In terms of windows which of the following feature is not available in NEXON

a)Front power window

b)Rear power window

c)Driver side window with Antipinch

d)All of them are available

224)Which all components in quotation screen are auto filled /auto calculated from the system

a)EX showroom price

b)Insurance premium

c)Loyalty card

d)All of the above

225)What are the disadvantages of hydraulic power steering

a)Higher maintenance cost

b)Prone to wear due to rotating mechanical parts

c)Both 1st and 2nd option

d)Safe at all speeds

226)_____features in vitara brezza comes standard across all variants

a)Luggage board ,Front accessory socket, Driver side foot rest

b)Rear Power windows, keyless entry sysem, Reverse parking sensor

c)Electric back door opening, luggage room accessory socket, Height adjustable driver seat

d)Rear wiper and washer, Rear demister, reverse parking sensor

227)Overall height of TIAGO is ____mm which is ____less than Celerio

a)1535@35

b)1535&25

c)1553&25

d)1503&20

228)____ is not a mode in AGS

a)D-mode

b)R-mode

c)S-mode

d)M-mode

229)With respect to saleztrac, Open enquiries=

a)Enquiry followup(Today+Tomorrow+Later)

b)Enquiry follow ups(Tomorrow+Later)

c)Enquiry follow ups(Today)

d)Enquiry follow ups(Later)

230) The swift comes with …… which is not available in Elite i20?

a)LED DRL

b)LED Projector Headlamp

c)Rear Defogger

d)Two Tone Alloy Wheels

231) How many beeps pet minute does High Speed Alert System gives when Vitara Brezza is going above 80 kmph & Less than 120 kmph?

a)2 beeps

b)4 beeps

c)3 beeps

d)5 beeps

232) Following can be done through DSE App?

a)Enter test drive details in Enquiry following – up [in Action Taken Section]

b)Plan for Test Drive in Enquiry follow-up [in Next Action Section]

c)Capture proof of Test Drive given [like customer signature etc]

d)All of the above

233) What is the maximum boot capacity of Vitara Brezza?

a)320 L

b)300 L

c)328 L

d)350 L

234) AGS technology is available in which of the following mentioned cars?

a)Alto 800, WagonR, Celeboix, Swift, Dzire & Vitara Brezza only

b)Alto K10, Celerio, Swift Dzire, Ertiga & Vitara Brezza only

c)Alto K10, WagonR, Celerio, Celeriox, Swift, Dzire & Vitara Breezza only

d)All Maruti Suzuki cars lave AGS Technology 

235) What Advantages does an Auto Gear Shift Transmission have over        Manual Transmission?

a) Comfortable Drive in Traffic  

b) No clutch pedal hence comfort of an Automatic

c) Creep function

d) All of the above

236) What is the fuel efficiency of Swift Petrol Variant?

a) 21 km              

b) 22 km              

c) 23 km              

d) 21.5 km

237) ……….. feature in Celerio helps in adjusting the outside mirrors without opening the windows

a) All 4 power windows                

b) Electrically Adjustable ORVMs

c) Electrically Foldable ORVMS  

d) Electrically Foldable IRVMS

238) Which of the following features help the user to start the engine without inserting the key?

a) Push Button Start/stop

b) Cruise Control             

c) Steering Mounted Controls                   

d) Immobilizer

239) In a Diesel Engine ……….injects fuel into the combustion chamber.

a) Spark plug     

b) Injector                          

c) Catalytic                         

d) Exhaust Valve

240) For finance which of the following does not come in the documents for a salaried customer?

a) PAN Card              

b) Form 16

c) Salary Slip                                             

d) Profile & Loss Statement

241) In insurance NCB stands for ………

a) No credit balance                       

b) No claim back

c) Natural claim balance                               

d) No claim bonus

242) Which type of alloy wheels are used in swift?

a) Precision cut alloy wheels

b) Gloss black alloy wheel

c) Gun metal alloy wheel                             

d) Silver finish alloy wheel

243) Which of the following variant of swift cars AGS?

a) VXI                                   

b) VXI+                

c) ZXI+                                    

d) Both A & C

244) The combination of Diagonal shift Assist. Detent pin technology & cable shift is related to ……………

a) Transmission system                                

b) ECM

c) Turbo                                                                              

d) EBO

245) Wagon R K10 B engine has a mileage of?

a)22.5 kmpl       

b)21.5 kmpl      

c)20 kmpl           

d)19.3 kmpl

246) With reference to team evaluation performance tracking involves………..

a) Analyzing sale of values added services           

b) Tracking enquires

c) Both 1st & 2nd option                                                              

d) None of the above 

247) Team’s sales consultant avoids explain technology to the customers during sales  what will you do?

a)Ask the DSE to join technical institute

b)Give the DSE a workshop manual to read

c)Probe for reasons why the DSE is reluctant towards discussing technology

d)Give the DSE a warning 

248) During delivery of the car. If is almost important to have presence of ……….

a) MSIL Head                                                    

b) General Manager

c) Sales Executive who sold the car         

d) Team leader

249) When should a team meeting/ huddle take place?

a)When a new product is launched/ here is a major concern

b)Fixed date of the month

c)As per convenience

d)Everyday

250) What should be your first step after getting a complaint from the customer?

a)You will immediately inform your General Manager

b)You will immediately apologize to the customer verbally as well as in………….

c)Immediately send your executive for apologies and find out the problem

d)Wait the customer to call back again 

251) In a petrol engine which is the stage in which Air/ fuel mixture is burnt?

a) Intake stroke                                                               

b) Compression stroke

c) Power stroke                                                               

d) Exhaust

252) Ground clearance of Celerio is ………….mm.

a) 165                   

b) 155                   

c) 170   

d) 160

253) If a customer doesn’t take test drive due to shortage of time what would you do?

a) Tell the customer you want accept a booking without a test drive

b) Don’t respond to his queries

c) Take an appointment from the customer for the test drive

d) Force him to test drive

254) Customer has booked Brezza ZDi. The on-road price of the car is Rs 10 Laks. He is paying a down payment of `4 Laks and has financed `6 Laks through Maruti. Finance with a …… of a 4 years what would be the EMI if the rate of interest is 9.5% (Advance EMI `2493)

a) 14714/-                           

b) 14958/-                          

c) 14598/-                           

d) 15958/-

255) Which of the following acts as a security for the finance company in case of a car loan?

a) Higher rate of interest                                             

b) Hypothecation

c) Higher LTV                                                     

d) None of the above

256) In terms of safety which of the following is not available in Elite i20?

a) ABS with EBD                                                               

b) Dual Airbags

c) LED Rear combination Lamp  

d) Adjustable Rear Headrest

257) Tiago has turning radius of 4.9 m in comparison to celerio’s turning radius of ……….m.

a) 4.6 m                               

b) 4.7 m                               

c) 4.8 m                               

d) 4.9 m

258) While vehicle demonstration of swift. Driver oriented cockpit, designed instrument panel will be explained in which demo position?

a) Interior                           

b) Seat                 

c) Safety                             

d) Front

259) In the showroom. What made to feel comfortable means to the customer?

a) Given a place to sit offer refreshment

b) Directly take him for a vehicle Demo & Test Ride

c) Tell him about the finance scheme

d) Ask him to submit all document immediately 

260) At which position in demo process would you talk about ABS & crumple zone?

a) Safety                             

b) Front                               

c) Technology   

d) Seat

261) What benefits are available in Alto 800 but not in Kwid 800?

a) Detent pin Technology            

b) Power windows

c) Power steering                                           

d) Kwid has all the mention features

262) The 4 valves per cylinder in Celerio compared to the  3 valves per cylinder in Santro helps in   ………..

a) Better breathing of engines hence less emissions       

b) Better combustion of fuel hence better fuel economy

c) Better cooling of engine

d) Both 1st & 2nd option

263) ……………. is manufactured by Tata.

a) Tigor                

b)Xcent               

c) Amaze            

d) Platinum Etios

264) Santro offers alloy wheels?

a)True

b)False

265) Which of the following features is present in swift but not in Elite i20?

a) LED DRL                                                          

b) Auto Headlamps

c) 60:40 Split Rear Seat                  

d) Rear Defogger

266) Marazzo is a product launched by which manufacture?

a) Tata                        

b) Mahindra             

c) Honda                    

d) Renault

267) What is the Turning Radius of Ecosport 1.5 L TDCi Titanium?

a) 5.1 m                               

b) 5.3 m                               

c) 5.4 m                               

d) 5.6 m

268) E, S and SX are variants of …………..

a) Platinum Etios             

b) Ameo                             

c) Xcent               

d) None of the above

269) Nexon is product launched by which manufactured.

a) Hyundai         

b) Tata 

c) Honda             

d) Renault

270) Maps are stored in a-------in the smart play infotainment system of Vitara Breez

a) 4GB SD card                                  

b) 2Gb pendrive

c) 4Gb DVD                                                        

d) None of the above

271) Which of the following is a styling feature available in Wagonr?

a)Turn indicators on ORVM                  

b)Reflector Front Grilie

c)Black Alloy wheels

d)Chrome insert on log lamps

272) which of the following is responsible for cooling of engine?

a) Intercooler                                   

b) Radiator                         

c) Air conditioner                                            

d) All of the above

273) Projector Head lamps with Bull Horn LED Light Guides for much better  illuminations is present in -----variants of vitara Brezza.

a) LDI only                          

b) VDI only                         

c) ZDI+ only                       

d) ZDI & ZDI+

274) What is the dash board colour them of the celerio?

a) All Black                          

b) Black & Beige               

c) Black & Grey 

d) All Beige

275) The petrol engine in the swift producers a power output of----Kw

a) 62                                     

b) 61                                     

c) 84.3                  

d) 83

276) From which variant  onwards “speed sensitive Door Locking ’’ is available in Dzire?

a) LXI/LDi                                                                            

b) VXi/VDi

c) ZXi/ZDi                                                                            

d) None of the above

278)Alto K10 has _____as compared to kwid 1.0

a)Front fog lamps

b)More fuel tank capacity

c)Tachometer

d)Both 2^nd and 3^rd Option

279)Which of the following features are not available in TUV 300

a)Rain sensing auto wipers & High speed warning alert

b)Rain sensing auto wiper and ISOFIX

c)ISOFIX and high speed warning alert

d)Rear demister and Antitheft warning

280)With Respect to all aluminium engine , which of the following statement is true

a)More engine weight, longer engine life

b)More engine weight, better driving comfort

c)Less engine weight, better fuel efficiency

d)More engine weight, Lesser engine wear and tear

281)What is the fuel tank capacity of Big new WagonR

a)34

b)32

c)36

d)33

282)Which of the following variant of Ertiga offer automatic transmission

a)ZXI+

b)VDI

c)VXI

d)ZDI+

283)In the compact sedan segment Dzire is the only vehicle to offer

a)LED Projector headlamps,Leadme to vehicle headlamps, Follow me home headlamp

b)Standard safety features like ABS with EBD& Brake assist, Dual airbags, Pre tensioner seat belts and ISOFIX

c)AGS option for petrol and Diesel

d)All of the above

284)Which of the following is/are new feature which has been introduced in Next Gen Ertiga Petrol

a)Dual airbag

b)Brake energy regeneration

c)Torque assist during acceleration

d)Both B&C

285)What type of steering position system is available in Next Gen Ertiga

a)Telescopic steering system

b)Tilt steering system

c)Both A and B

d)None of the above

286)Which feature in the swift allows user to open the rear hatch/boot with the press of a button

a)Smart Access button

b)Remote back door opening

c)Electronic back door release

d)Electromagnetic backdoor release

287)When was the auto gear shift technology introduced in WagonR

a)2012

b)2013

c)2014

d)2015

288)Which of the following exterior elements of Celerio X do not come in Black colour

a)Back door garnish

b)Roof rails

c)ORVMS

d)Outside door handles

289)Which of the following statement you wouldn’t use as closing statement

a)Let’ finalise the car model and then we discuss the accessories

b)Would you prefer the delivery on Tuesday or Wednesday

c)If I promise to get your desired colour delivered by tomorrow evening will you be agree to sign booking form now

d)If we provide you 15%  discount on ex showroom  price , will you be able to finalize the deal today

290)Which  of the following  function available in driver side power window of Swift ZXI

a)Auto up

b)Auto down

c)Anti pinch

d)All of the above

291)_____is a system which employs high-tensile steel to improve overall safety ,rigidity, and NVH performance in Next Gen Ertiga

a)Heatect platform

b)Hill hold assist

c)Central lock

d)None of the above

292)Suzuki TECT body of VItara Brezza is made of ____ which ensures absolute safety by absorbing collision impact

a)High tensile steel

b)High tensile aluminium

c)Low tensile steel

d)Low tensile aluminium

293)Which of the following parameters does the maruti Suzuki celerio surpass the Hyundai santro

a)Overall length

b)Fuel efficiency

c)Overall width

d)Both 1^st and 2^nd option

294)Tacho meter is offered in ____variant of big new wagonr

a)LXI

b)VXI

c)VXI+

d)ZXI

295)Which of the following features available only in the ZXI variant of Celerio

a)Tilt steering

b)Rear demister

c)Door trim fabric

d)All of the above

296) In comparison with Celerio , which of the following exterior design element is missing in santro

a)Body coloured door handles

b)Body coloured back door garnish

c)Body coloured bumpers

d)Chrome grille insert

297)Which of the following features would you explain during interior demo process

a)Power windows

b)Steering mounted audio controls

c)Boot space

d)Both 1^st and 2^nd option

298)Which of the following feature/element is not standard across all variants in vitara brezza

a)ABS with EBD
b)Fabric seat upholstery

c)Projector headlamps

d)Electrically adjustable ORVM

299)Which of the following safety regulations comply with swift

a)Side impact

b)Pedestrian head protection

c)None of the above

d)Option 1&2

300)_____is a feature which is available in Dzire but in not ford aspire

a)ISOFIX

b)Rear parking sensors

c)Reverse parking camera

d)Rain sensing wipers

301)Which of the following feature was introduced in India for the first time in celerio

a)Auto gear shift

b)K series engine

c)Cable type gear shift

d)ABS