1. What are the available
fuel options of tiago?
a) Petrol,Diesel,CNG
b) Petrol and
Diesel
c) Petrol only
d) Diesel only
2. _________in Dzire reduces vehicle
weight and corrosion free
a) Hydraulic engine mount
b) Carbon fibre body parts
c) Polymer
fuel tank
d) Ventilated disc brakes
3. Which of the below is the sister company of
south Korean automobile manufacturer
KIA
a) HYUNDAI
b) GM
c) SSANGYONG
d) ASIAN MOTORS
4. K Series engines are ELV complaint . ELV
stands for ___________
a) Early life vehicle
b) End of life
vehicle
c) Engine life value
d) Engine life valve
5. Shift up Indicator in ALTO
K10 MT indicates___________
a) About hazard lights on
b) Driver in which gear car is
running
c) Driver
when to change gears to drive economically
d) It is just an interior accessory
6. Dzire has smoother gear shift as compared to
zest as_________
a) Dzire has
Detent pin technology
b) Dzire has dual mass fly wheel
c) Dzire has 6 speed gear box
d) Both B&C
7. Which of the following statement is correct
a) Kwid is equipped with auto ac
b) Kwid has 14” alloys
c) Kwid has rear fog lamp
d) None of the
above
8.Triumph is a british brand famous for its _______
a) Bikes
b) Cars
c) Commercial vehicles
d) All of the above
9 .When should reveal special offer/discount/price
a) While opening sales call
b) While discussing the final offer
and finance
c) While giving test drive
d) Never
disclose special offer
10. When ________-opens gases are pushed out of combustion chamber
a) Inlet valves
b) Exhaust
valves
c) Air filter
d) Radiator
11. .You are going to visit an existing customer that you have
known for some time , which of the
following would you do
a) Spend a lot of time on small talks
b) Tell
him about new products of MSIL
c) Tell him gossip about
competitor cars
d) Give a full company presentation
12. What is the benefit of lane change indicator in Dzire
a) Added safety
b) Provides sporty feel to driver
c) It is just an interior
accessory
d) Tells when to shift gear to drive
economically
13. Which of the following a customer does not expect at the time
of vehicle delivery
a) All documentation &
agreed accessory fitment done before hand
b) Timely delivery with adequate attention
provided by DSE
c) All terms of service and
warranty to be explained at the time of delivery
d) He should
visit multiple counters to get any information during delivery
14..Which of the following is a post approval document?
a) Salary slip
b) Address proof
c) Post
dated cheque
d) Bank statement
15 .What are late payment charges
a) Charges paid for late submission
of loan documents
b) Charges paid by dealer for late
EMI payment
c) Charges
paid by customer for late EMI payment
d) None of the above
16 .Field investigation before loan disbursement is done by
a) Dealership
b) Finance
company
c) Manufacturer
d) Sales executive
17. One time amount charged by the finance company for processing the
loan paper work expense is
a) First instalment
b) Partial instalment
c) Processing
fee
d) Pre emi
18. Turbo charger used in swift diesel compresses
a) Fuel
b) Inlet air
c) Water
d) Oil
19. In celerio auto gear shift how do gears change to higher gear
in Manual mode
a) Gears to be
shifted manually to +
b) ECU shifts gears up depending on
load in the car
c) Gears will shift up on their
own with increase in speed
d) None of the above
20. In diesel engine _______--injects fuel in to the combustion chamber
a) Spark plug
b) Injector
c) Catalytic converter
d) Exhaust valve
21. In Celerio auto gear shift variants , creep function is available in
a) D mode
b) R mode
c) N mode
d) Both A&B
22. What is the benefit of crumple zone
a) Better driving comfort
b) Enhanced
safety for occuppants
c) Better suspension
d) Enhanced safety for pedestrians
23. VGT stands for
a) Valve Geometry Turbocharger
b) Variable Graphical Turbocharger
c) Variable
Geometrical Turbocharger
d) Viscous Geometry Turbocharger
24. At which position of demo process would you talk about boot space
a) Front
b) Technology
c) Safety
d) Rear
25. Before test drive a DSE must
check
a) Sufficient
fuel is there in the test drive vehicle
b) Ask a customer whether he has a
life insurance
c) Customer has a valid PAN
card for ID verification
d) Test drive vehicle registration
26. Which is the correct sequence of a test drive according to MSSP
a) Customer begins drive> then you
drive back
b) You begin the
drive>Then customer drives>You drive back to the showroom (If needed)
c) You drive first>Then the
showroom driver drives>Then the customer drives back
d) Customer drive though out the test
drive
27. Insurance companies provide _______if a customer in case he doesn’t
make a single claim in a year
a) Depreciation
b) Discount voucher
c) No
claim bonus
d) Loyalty point
28. Which of the following statements are true and should be followed by
DSE during a test drive
a) DSE should not accompany customer on
test drive
b) Customer should begin the drive
and hand over car to DSE on a convenient spot
c) DSE
should always wear a seat belt and request customer to wear also
d) DSE to stay silent during test
drive
29.What is hypothecation
a) It is the
ownership without possession and it acts as security for the finance company
b) Vehicle is registered in the name
of dealership
c) It is the process of loan
approval by finance company
d) Vehicle is bought back by the dealership
at the half price after 4 year
30.Alto k10 _______variant comes with Auto gear shift
a) LXI
b) VXI
c) VXI(O)
d) All the variants
31. Creta is a product launched by manufacturer
a) Tata
b) Hyundai
c) Honda
d) Renault
32. Which MSIL vehicle crossed a sales milestone of 30Lakhs
a) Omni
b) Gypsi
c) Alto
d) Swift
33. We get a premium feel in
swift than etiosliva due to features we ______
a) Interior
chrome door handles, keyless start/stop
b) Passenger side cup holder with
vanity mirror
c) Electrically adjustable ORVM
d) Both A & C
34. Which of the following safety features are available in Xcent__?
a) Brake Assist
b) Engine drag control
c) Electronic brake force
distribution
d) None of the
above
35. As compared to Xcent ,Dzire
has wider body
a) Better manueverability
b) Higher fuel economy
c) Spacious
interiors/wider shoulder room
d) Higher torque
36. .Ertigas diesel engine has following turbo charger
a) Fixed Geometry turbo
b) Variable
geometry turbo
c) Vaccum Gamma Turbo
d) None of the above
37.Benefits of DDiS engine technology is
a) Better power delivery
b) Lower emission
c) Lower maintenance
d) All of the
above
38 .Redigo has a turning radius of 4.7M where as in alto 800
a) 4.6M
b) 4.5M
c) 4.8M
d) 4.4M
39. As per SIAM length of compact cars is ______mm to _____
a) 3200-3400
b) 3400-3600
c) 3600-4000
d) None of the above
39.How many extra kms would ALTOk10 ags cover on a full tank compared to
kwid 1.0 L AMT
a)169Km
b)180km
c)182km
d)191km
40. In celerioamt pressing accelerator pedal softly will
a)Will not allow the vehicle to move
b)Will result in less fuel efficiency
c) Result in good fuel
efficiency
d)None of the above
41. How emi is calculated
a)Loan amount in lac*EMI in
per lac
b)Down payment*EMI per lac
c)Onroad- downpayment
d)Loan amount-Downpayment
42.Renault kwid comes only in petrol version but Alto k10 comes in
a)Petrol and CNG
b)Petrol only
c)Petrol and Diesel
d)Petrol and LPG
43.What is the benefit of 60:40 split rear seat in celerio which is not
available in i10
a)Flexible seating and storage
b)Comfort for rear passenger
c)Better for room for rear passenger
d)All of the above
44.Alto k10 has dual front wipers whereas kwid has single front
windshield wiper
a)True
b)False
45.What is the ground clearance of Tiago with 13" wheels
a)165mm
b)170mm
c)175mm
d)180mm
46. What is the ground clearance of Tiago with 14” wheels
a)165mm
b)170mm
c)175mm
d)180mm
47. After the test drive DSE should
a)Take feedback on the vehicle
driving experience
b)DSE should drop customer at home
c)DSE should tell the customer to park the vehicle at showroom
d)None of the above
48.If customer doesn’t accompany you for evaluation , you should
a)Tell the customer that it is mandatory to accompany at the time of
evaluation
b)Tell him to wait in the lounge
c)Keep the customer informed
about the evaluation status
d)None of the above
49.Why should we follow the vehicle delivery process
a) Helps in building customer
enthusiasm
b) Higher sales satisfaction and more
referrals
c) Easy to sell expensive
accessories
d) Both A&B
50.Which of the following should not be considered as a role of a DSE
a) Achieve retail targets
b) generate enquiries
c) Ensure customer satisfaction
d) Manpower
planning
51. Which of the following would not help you in handling a customers
objection
a) Never argue never interrupt
b) Acknowledge the
objection&assure that you will resolve it
c) Show documented facts
&ensure customer satisfaction
d) Tell the
customer that his objection is not acceptable
52.What are the main objectives of used car exchange facility
a) To buy used cars at a higher
cost&there by selling them on a lower price
b) To collect used car and safely
scrap them
c) To
promote new car sales by providing exchange facility
d) To belittle customers past car
choices
53. A customer walks with his wife and kids to buy a new car , he
mentions he is looking for a car with safety over everything else.What would
you do?
a)take permission from the
customer to ask some important questions that will enable you to suggest the
best vehicle /variant to him with desired safety features
b)Tell him about the safety features available in maruti cars
c)Give a complete demo
d)None of the above
54. During ErtigaZdi+ standard demo while explaining technology features
, which among the following should dse talk about
a) VVT
b) Cruise control
c) Integrated
starter generator
d) AGS
55.If a customer wants to exchange his/her old car. MSIL can
take________
a) UP to 7 years
b) Car driven up to 1 lakh kms
c) Only if it is a maruti car
d) Any car
56.Tuv 300 is a product launched by
a) Tata
b) Mahindra
c) Honda
d) Renault
57.Dzire is more safer as compared to XCENT because
a) Dzire has Brake assit
b) Dzire has engine drag control
c) Dzire has EBD
d) All of the above
58. Which of the following cars in petrol variant has more power
a) KUV100
b) i10
c) Swift
d) Micra
59. which of the feature that prevents the engine from running unless
the original key is inserted thereby preventing theft is available in alto
k10but not available in kwids base variant
a) Immobilizer
b) Driver side airbag
c) Child lock
d) Auto gear shift
60. renault kwid comes with 5 colour options whereas alto k10 has
_______-options
a) 6
b) 5
c) 4
d) 3
61. All nationalised banks have same processing fee
a) Yes
b) Depends on the income of buyer
c) Varies
from bank to bank
d) Nationalised banks doesn’t charge
processing fee
62. Mr Harpreet is interested in buying DzireZxi and looking for finance
options how would you convince him to opt for maruti finance
a) Would explain that maruti finance
would serve as one stop shop for his needs
b) Tell him about transparent and
competitive rates offered
c) maruti finance offers for
insurance and mga
d) All of the
above
63. A customer purchased a MSIL vehicle & is using it for commercial
purpose does he qualify for extended warranty claim
a) He doesn’t
qualify for extended warranty claim
b) He qualify for only up to 3rd year
c) He qualifies for both 4th
year or 80000kms also
d) Qualify for limited warranty
64. What is the most appropriate time for dse to pitch vas like MGA,EW,
TV etc…
a) During objection handling and deal
closure
b) During delivery preparation
c) during
need analysis and deal closure
d) can be pitched any time
65. 4 valves per cylinder compared to 3 valves per cylinder
in eon sportz
a) Better breathing of engine hence
less emissions
b) Better combustion hence better
fuel efficiency
c) Smoother gear shift
d) Both A&B
66. MSIL cars comes with Tubeless tyres . This means
a)Air is held between tyre and
rim and valve is fitted on rim
b)Air is held between tyre and rim and valve is fitted on tyre
c)Air is held between tube and tyre and valve is fitted on tube
d)Air is held inside tube and valve is fitted in rim
67. Full form of SIAM
a) Society of Indian
Automobile Manufacturers
b)Society of Indian Association of Manufactures
c)Structure of Indian Automobile Manufacturer
d)None of the above
68. What are the benefits of good aerodynamics of a car
a)Stability at high speed
b)less wind and noise
c)Fuel economy
d)All of the above
69. Which of the prominent features are not availble in kuv100
a) Brake assist
b) Auto AC
c) Both
A&B
d) Both A&B are absent
70. Which of the following should not consider as good rules for success
a) Have positive thinking
b) Listen to customer
c) Lie
about competitors
d) A&B
71. What is the benefit of ECS
a)Electronic loan processing
b)Electronically paying down payment
c)Money is transferred
electronically
d)All of the above
72. Which of the following feature in new alto k10 increases safety of
occuppants
a) dual aibags
b) Rear fog lamps
c) Seat
belt reminder
d) Rear wiper and washer
73. Which is the passive safety feature available in Alto K10
a) Airbag
b)Headlamp
c)Brake
d)Electronic power steering
74. I create tool in vitara brezza enables customers to ___________the
car
a) Modify
b) to improve the performance
c) personalize
d) clean
75. Xcent has_____________headrest
a) Only front adjustable
b) Only rear adjustable
c) Both front and rear adjustable
d) Both front and rear integrated
76. I CATS stands for
a)Intelligent computerised all theft system
b)Intelligent computerised antitheft system
c)Inside computerised antitheft system
d)Improved computerised antitheft system
77. Pre tensioners and Force limiters are system which _____________
a)Loosens the seat belt during inflation of airbags and tightens after
fully inflated
b)Automatically locks the seat belt as soon as airbags deflate
c)Tightens the seat belt during inflation of
airbags and loosens after airbags are fully inflated
d)Helps in adjusting seat belt and seat height
78. Which of the following is required to make a good impression
a) Uniform
b) Polished shoes
c) Both
A&B
d) None of the above
79. Customers requirement for exchange should be checked in which step
of MSSP
a) Opening
b) Need assessment
c) Attempted closing
d) None of the above
80. Which of the following would you keep in mind while customer raises
an objection
a) Ignore the objections raised by
the customer
b) Offer him discount to make up for
what he say is missing
c) Provide
answer only if you are sure of being correct
d) Ask him to leave as you cannot
resolve his objection
81. Which among the following is
the most approapriate reply if a customer says I want to buy a new hatch back
which one do you suggest
ans- can I ask you few
questions to understand your usage
82. While collecting Finance details , DSE should____________
a)Dse should gather financial
details from customer without offending him
b)DSE should always assume that customer needs finance
c)DSE should not gather details from customer
d)None of the above
83.There is a clutch in celerio ags
a) True
b) False
83. Benefit of gear position indicator in celerio auto gear shift is
a) convenience
b)Comfort
c)Help the driver to drive economically
d)All of the above
84.What is the benefit of co-driver seat under basket in wagonr
a) safe storage of expensive
items , cash etc…
b) used for oil changing
c) Can be used for buying fish
d)All of the above
85.Which of the following component ignite fuel in petrol engine
a) spark plug
b) Injector
c) Valve
d) camshaft
86.Which of the following gives ALTO k10 modern and sporty looks
a) AERODYNAMIC DESIGN
b) NEW DESIGN REAR COMBINATION LAMPS
c) ADVANCED AUDIO SYSTEM
d) BOTH A& B
87. While financing to self employed customer following document is not
relevant
a)salary slip
b)profit and loss statement
c)last 6 months bank statement
d)Photographs
88.Benefits of Maruti finance to customers
a) Convenient
and faster processing of loan
b) Finance discount in each case
c) Both A&B
d) None of the above
89. What is the advantage of loan through bank where customer has salary
account
a) Pre approved loan (With
minimal documentation)
b)No processing fee
c)No documentation
d)All of the above
90.Swift provides more length of ____________mm is longer than
KUV100s length of 3675mm
a)3840mm
b)3850mm
c)3860mm
d)3890mm
91.SWIFT is longer compared GRAND i10.benefit of this is
-----------------------?
a) High ground clearance
b) More interior space
C)Both A&B
d) None of the above
92. Which of the following are tyre brand?
a) Michelin
b) Goodyear
c) Metro
d) All of the above
93. Which of the following car in its petrol variant has more power?
a) New polo
b) EtiosLiva
c) Swift
d) Wagon R
94. In Bumper to Bumper traffic Celerio Auto Gear Shift an
advantage over i10 as----------------?
a) Creep function
b) Celerio does not have clutch pedal
c) Both
A&B
d) None of the above
95.Which of the features of celerio are also available in i10 ?
a) 60:40 split seat
b) Instantaneous fuel efficiency
c) 2 step door unlock
d) None of the
above
96. Which of the following does not comes with audio system
a) I 10 1.1 magna
b) Datsun go +
c) wagon R vxi
d) swift LXI
97 . Which of the following not a pre-approval documents?
a) salary slip
b) address proof
c) Bank statement
d) ECS form
98. In Celerio Auto Gear Shift Variants will start only if gear
position is ----------------
a) in N mode with out pressing break
pedal
b) in R mode with out pressing break
pedal
c) in N
mode with brake pedal pressed
d) All of the above
99. name the feature
that displays the view of rear traffic to the driver in order to drive safe
a) Reveres
e parking sensor
b) Rear
view demister
c) Reverse parking camera
d) Rear
Fog Lamp
100.Benefit of DDIS technology are ------------------
a) Better power drivability
b) lower emission
c) Lower maintenance
d) All of the
above
101.celerio AGS has -------------- transmission?
a) 4 speed
b) 5 speed
c) 6 speed
d) CVT
102.The turbo charger present in swift&Dzire DDIS is powered
by------------?
a) car battery
b) Fuel pump
c) Engine
Exhaust Gases
d) Engine Intake Gases
103. a customer wants to fit stereo from the local market. which of the
following option will use to convince him for MGA stereo?
a) Offer more discount to match the
price of the non MGA
b) The fit & finish stereo will
be better suited to the interior of the car
c) MGA stereo shall help keep
the car warranty
d) Both b&c
104.During standard demo process the DSE will start the DEMO by
demonstrating
a) Glass antenna
b) Headlamp
c) Rear fog lamp
d) Boot space
105.What is the advantage of customer for life?
a) The customer give you gift
b) The customer will
come to you for the next car other value added services
c) The customer will not ask
any discount
d) the customer will not sell his car
106. Which of the following process should be done before delivery of a
new vehicle?
a) Pre-delivery inspection
b) Complete accessory fitment
c) only A
d) Both A&B
107. what are the benefits of Maruti insurance?
a) Cashless repair
b) All India service network
c) Fair &transparent
claim settlement.
d) All of the
above
108.Among the following which of these is not covered under
warranty?
a) Transmission
b) Engine
c) Clutch
plate
d) ECM
109.What is the function of camshaft in an engine
a) To rotate wheels
b) To open/close
valves
c) To open and close injectors
d) To turn the sliding speed of
piston in to rotational motion
110. 185/65 R 15, Here 65 stands for
a) Tyre width
b) Aspect ratio
c) Rim diameter
d) Tyre thickness
111. What Suzuki TECT body is to Ciaz __________is to Hyundai verna
a) Super body
structure
b) Safe body structure
c) Strong body structure
d) Sleek body structure
112.What is the full form of EMI
a) Equal monthly instalment
b) Equal minimum instalment
c) Equated
monthly instalment
d) Equal monthly instrument
113.Maruti sells one car in every ____
a) 12 seconds
b) 12 minutes
c) 21 seconds
d) 21 minutes
114.By which year indian government is planning to replace all the cars
with electric vehicles
a) 2018
b) 2030
c) 2035
d) 2040
115. DCi technology is used by
a) Nissan
b) Renault
c) Hyundai
d) Both A&B
116.Era, Magna, sportz are variants of which car
a) Ford figo
b) Honda Brio
c) Hyundai
i10
d) Fiat punto
117. ____________Dzire gives better braking efficiency even in emergency
situations
a) Brake assist
system
b) Hydraulic engine mount
c) Retractable cup holder
d) Rear defogger
118.Clutch and gear shifting in ags is controlled by
a)ECM and Intelligent actuating unit
b)Gear shift indicator and ECM
c)Only intelligent actuating unit
d)ECM, Intelligent actuating system and Gear shift indicator
119.What is the full form of DDIS
a) Diesel Direct Injection
System
b)Direct Diesel injection system
c)Digital Diesel Injection System
d)Dual direct injection system
120. Which of the below statement is not true when comparing Celerio
with Tiago
a)Celerio has longer wheelbase
b)Celerio has 60:40 rear seat split
c)Celerio has bigger turning radius
d)Celerio has more height
121.Which of the following are the competition cars of vitara brezza?
a)Ecosport
b)Creta
c)XUV500
d)Both 1st and 2nd option
122.______features in vitara brezza comes standard across all
variants
a)Luggage board, front accessory socket, driver
side foot rest,
b)Electric back door opening, luggage room accessory socket, height
adjustable driver seat
c)Rear power windows,keyless entry system, Concealed seat under tray
d)Rear wiper ,washer and demister, Reverse parking sensor
123.Pick out the wrong point wrt your contribution to the dealership in
which you are working
a)Ensure signs and bannners are properly visible to the customers
b)Keep competition brochure on stand for customer
reference
c)Inform the housekeeping staff if you don't find the place clean
d)Make sure you leave the show room only after the last customer leave
124.Mr X wants his car to be serviced on Monday that is 15th August
which is the national holiday before 4 o'clock ask he has to travel out of town
along with his family in the same car which of the following replies is most
appropriate
a) sorry sir we are closed tomorrow
b) Sir you can leave the car with us today but we will only able
to examine the vehicle day after
c)Sir we are closed tomorrow however let me see
what best I can do for you
d) none of the above
125..Delivery ceremony is a very speial occassion in customer's life.
How can we make this occassion special?
a)By presenting a flower bouquet
b)Taking photo of the customer and delivering it to him/her
c)Thanking customer for his/her association with us
d)All of the above
126.What is POI in smart play infotainment system in brezza
a)Point of Interest
b)Point of Injection
c)Primary order of Injection
d)Place of Interest
127.What does P-EPS stands for
a) Pinion assisted Electronic
Power Steering
b)Position assisted power engine system
c)Planned Assisted power Engine system
d)Pre assisted engine power system
128. Which of the following pre requisite condition is incorrect for
Engine A-Stop system to function
a)Drivers seat belt fastened
b)Drivers door closed
c)Hood closed while ignition is on
d)Gear lever engaged
129.Customer has booked Swift LDI .The on road price of the car is Rs 7
lakhs. He is paying down payment of Rs 2 lakhs and has financed 5 lakhs through
maruti finance with a tenure of 5 years . What would be the EMI if the rate of
interest is 12.5% (Advance emi Rs 2227)
a)Rs 10635
b)Rs11535
c)Rs10035
d)Rs11135
130. Customer has booked brezza ZDI . The onroad price of the car is Rs
10 Lakhs. He is paying a downpayment of Rs 4 lakhs and has financed Rs 6 lakhs
through Maruti Finance with a tenure of 4 years. What would be the EMI if the
interest rate is 12.25%(Advance emi Rs 2619)
a)14714
b)15514
c)15014
d)15714
131.After collecting all the documents from customer and sending the
file for approval to bank , what should the DSE do
a)Wait for customers call to ask the status
b)Regularly update the customer about loan
application status
c)Wait for bank to confirm whether loan has been approved or not
d)Ask customer to call bank and checkthe status of his loan
132. Elaborate ICATS
a) Intelligent computerised
Antitheft System
b)International computerised Antitheft system
c)Integrated Computerised Assist
sytem
d)Intelligent car accessories system
133.Which south korean manufacturer is going to launch its hatchback RIO
in India
a)Kia
b)Hyundai
c)Ssangyong
d)Proto
134.One of your customer is out of city for a tour and met with an
accident what would you advice him wrt to maruti insurance
a)Get it repaired at a local workship to avoid costly workshop repair
b)Get it repaired from the same dealership from where car and insurance
was purchased
c)Get it repaired at a maruti workshop in the same city where the
insurance is purchased
d)Get it repaired at he nearest maruti dealership
and avail cashless transactions
135.When booking a vehicle for the customer , what a customer docket does
not do
a)Increase convenience of keeping the documents
b)Standardization of booking process
c)Reduce number of deal related concerns
d)Hassle free claim settlement
136.Engine will restart automatically after______ seconds (approx) if
stopped by engine auto stop system
a) 180
b)150
c) 120
d) 90
137.What are the priorities of the customer while choosing insurance for
the car
a) Easy claim,cashless settlement , fair and
transparent working
b)Low premium, discount on accidental repairs
c) both first and second option
d)None of the above
138.Which of the following documents cannot be considered as a proof of
Identity
a)Telephone bill
b)Pancard
c)Driving licence
d)Voters ID
139.Mobile phone can act as remote control for Smart play
infotainment system. This can be done through which app
a)Mirrorlink
b)Carplay
c)Suzuki Remote App
d)None of the above
140.Which among the following are unique features of K-Next engine
a)Alluminium engine with light weight engine
b)Dirve by wire technology
c)Redesigned valves and valve springs
d)All of the above
141.If the customer is not aware of I create then what should be the
first step of DSE towards that customer
a) customer is introduced to sales DSE for personalization experience
b) inform customer about personalization option on
the web using tablet
c) Pitch I create with the help of brochure
d) personalization experiences is delivered by DSE through website
142.How can a potential customer be made customer for life
a) by offering huge cash discounts commissions on referrals gifts on
festival
b) by building relation fair and transparent deal,
memorable purchase experience
c) both first and second option
d)None of the above
143.______Has a flexible boot space capacity up to 809 Litres
a) Swift
b) WagonR
c) Desire
d) Ertiga
144.Which statement is not true with respect to objection handling
a) never argue and interrupt
b) if the customer does not believe in your product
just leave the enquiry
c) only provide answers to question you are certain about
d) none of the above
145.Which of the following features of Celerio are also available in i10
a) 60:40 rear split seat
b)instantaneous fuel efficiency
c)two step door unlock
d)none of the above
146. Which of the following statement you would not use as a closing
statement
a) let's finalize the car model and then we could discuss the
accessories
b) would you prefer delivery on Tuesday or Wednesday
c) if I promise to get your desired colour delivered by tomorrow evening
will you be ready to sign the booking form now
d) if we provide you a 15% discount on the ex
showroom price will you be able to finalize the deal today
147.Can a DSE check his performance in saleztrac
a) yes it will give month till date performance of
DSE
b) yes it will give quarterly performance of DSE
c) yes it will give yearly performance of DSE
d) none of the above
146.Mr. Vikram wants to sell his hypothecated vehicle during the tenure
of the loan what should you advise him as a DSE
a) to sell the car to his friend or relative or neighbor directly
b) to transfer it to another member of his family first then sell it
c) he can't sell it before it finance tenure
d) he needs to take approval from the bank and get
NOC after loan foreclosure
147.Which of the prominent features is/are not available in k u v 100
a) EBD
b) auto AC
c) drl
d) rear defogger
148.By tapping on RES+ button for Once in Vitara brezza cruise control
speed gets increased by
a)1.5 kmph
b) 1.6 kmph
c) 2.5 kmph
d) 2.6 kmph
149.Which statement among the following can be said to the customer when
the customer want to exchange a very old car, without offending him
a)Sir this model has been in the market for long,
your car has been maintained well
b) Sir this is a very old car
c) sir this is a discontinued model
d) sir this car has no resale value
150.What are you supposed to do when travelling on a bad stretch of road
during a test drive
a) apologies for the inconvenience
b) tell the customer to drive below 10 kmph
c) tell him about the suspension
d) all of the above
151.From where we download the Saleztrac app
a)Ios app store
b)Play store
c)Windows store
d)ios App store and Google Playstore
152 .LTV means
a)Loan to Value
b)Leverage to Vehicle
b)Leverage to Vehicle
c)Loan to Vehicle
d)Load to Vehicle
153. Term used for closing of loan before the completion of loan
tenure/term
a)Pre closure
b)Post closure
c)Foreclosure
d)None of the Above
154.Tacho metre is available in which variant of Celerio
a)All variants
b)Vxi
c)Vxi AMT
d)Lxi AMT
155.Interior Dashboard colour of Celerio X
a) Full Black
b)Dual tone
c)Black and beige
d)Biege
156.Tata Nexon is
a)SUV
b)Hatchback
c)Sedan
d)Cross over
157. What is the fuel tank capacity of W-RV
a)40L
b)42L
c)45L
d)44L
158. Does fitment of MGA affect the warranty of the vehicle?
a) No warranty of the
vehicle remains valid after fitting MGA
b) Warranty of the vehicle is reduced to 1 year
or 20000kms if MGA is fitted
c) Original warranty is remains the same ,but
vehicle is no longer eligible for extended warranty
d) None of the above
159. What is the advantage for the seller in maruti exchange
a) Transparent evaluation
b) Getting incentive for selling the car
c) Fast and full payment
d) Both 1st and 3rd options
160. XE,XM and XTA are variants of _____
a) XCENT
b) Tiago
c) Amaze
d) Platinum etios
161. which of the following is not a moving part during the running of
the vehicle?
a) Wheel rim
b) Camshaft
c) Radiator
d) Crankshaft
162. Rear LED combination lamps and LED high mount stop lamp are
available in which variants of the new Dzire
a) LXI/LDI onwards
b) VXI/VDI onwards
c) ZXI/ZDI onwards
d) ZXI+/ZDI+ only
163. Feature of auto gear shift that allow you to shift between M and D
mode while vehicle is moving is known as_____
a) Shift on fly-Function
b) Creep function
c) Kick down function
d) Intelligent shifter
164. Four quadrants in vitara brezza smart play are
a) Listen,Call,Connect and
Drive
b) Listen ,speak,Connect and Drive
c) Listen ,speak,communicate and drive
d) Listen ,call,Connect and direct
165. Match the following
A. Antiglare IRVM i)Performance
B DOHC layout ii)Comfort
C Tilt steering iii) Safety
a) C-iii,B-i, A-ii
b) A-iii,B-1,A-ii
c) B-I,A-iii,C-i
d) A-iii,Bi,C-ii
166. Which among the following comes under the “Xtraordinary driving
experience’ High 5 of Celerio X
a)K-next engine with Drive by wire technology
b)Tilt steering
c)Driver seat height adjustment
d)Auto gear shift
167. During a test drive at the time of cornering what should you
highlight to the customer
a) Less body roll and high stability
b)Longer wheel base
c)Light weight of the car
d) Head light spread
168. Alto k10 has ______compare with eon
a) Front fog lamps
b) More fuel tank capacity
c) Auto gear transmission
d) Both 2nd and 3rd option
169. In which of the following parameters does the maruti Suzuki
Alto k10 surpasses the Hyundai eon
a) Overall length
b) Fuel efficiency
c) Overall width
d) Both 1st and 2nd option
170. DSE should provide adequate finance option to customer so that
_____
a) The customer can choose
a suitable down payment, EMI and loan tenure combination,
b) It should be avoided as many options can
confuse the customer
c) Many options should be given but the dse
should promote the deals with highest down payment
d) All of the above
171. Which of the following is not a pre approval document
a) salary slip
b) address proof
c) bank statement
d) ECS form
172. What is the maximum power output of Celerio petrol
a) 50 KW
b) 50 PS
c) 43.5 KW
d) 43.5 PS
173. What is the benefit of brake booster
a) Prevent Wheels from Locking
Up
b) Prevent wheels from slipping
during acceleration
c) Increases
the applied braking force
d) Does away with the need for abs
174. Buying signals are very important in sales, but they are hard to
understand and very easy to miss types of buying signals we should look
at types of buying signals we should look at
a) Questions
b) Statement
c) Body language
d) All of the
above
175. In step 1 -(Front)of a demo process which of the following is
discussed
a) Tyre size and ground
clearance
b) Mileage and engine details
c)
Background of the car, styling and aerodynamics
d) Airbags
176. Chain drive timing system helps manage the timing of
a) Fuel injectors
b) Inlet and exhaust valve
c) Gear synchronizer
d) Abs sensors
177. -------- used in turbocharged engine to cool the compressed
air being supplied to engine
a) Air conditioner
b) Radiator
c)
Intercooler
d) Catalytic converter
178. Vitara brezza is available in how many variants
a) 4
b) 5
c) 6
d) 7
179. Apart from mirror link and carplay for Smartphone connectivity,
which new feature has been added to the smartplay infotainment system
a) Turn by turn navigation
b) Voice control
c)
Android auto
d) Quick access shortcut
180. which of the following has the rear wiper with defogger which
provides more safer drive
a) WagonR and Eon 1.0
b) WagonR and
tiago
c) WagonR and kwid
d) Alto K10 and redi go1.0
181. the Vitara brezza is powered by _______ engine
a) DDIS 320
b) DDIS 210
c) DDIS
200
d) DDIS 190
182.Swift is powered by ___engine
a)DDIS 320
b)DDIS 210
c)DDIS 200
d)DDIS 190
183. If you are speaking to a customer over phone and he or she keeps
you on hold what will you do
a) End the call and contact another customer
b) Send a SMS asking to call back
c) Wait till the customer
gets back to you
d) Never speak to that customer again
184. Function of crank shaft is_________
a) Helps in opening and closing of valves
b) Converts the
reciprocating movement of piston to rotary movement
c) Supply fuel to the engine cylinder
d) Converts the energy released from the
combustion in to reciprocating movement of the piston
185. Match the following
i-AGS A-Gear box
ii-VGT B-Brakes
iii-ABS C-Engine
a) i-A ii-C iii-B
b) i-A ii-B iii-C
c) i-C ii-A iii-B
d) i-C ii-B iii-A
186. Which is the tallest car offering more headroom?
a)Celerio
b)Wagon r
c) Next gen figo
d) kwid 1.0
187. Amaze is shorter in height compared to Dzire, which
mean----------------?
a) Dzire has more shoulder room
b) Dzire has more headroom
c) Dzire provides more mileage
d) Both 1st&2nd Option
188. Santro offer Alloy Wheels. True or False?
a) True
b) False
189. ----------------- exterior styling element is available in vitara
brezza but not in Ford ecosport.
a) front grill
b) Floating roof
c) Roof rail
d) Body coloured ORVM
190.Which of the following interior feature is available in celerio but
not in tiago?
a) Rear seat 60:40
b) Drink holder
c) Rear headrest
d) Vanity mirror on Co-Dr side
191. In comparison to Ameo petrol MT’s power of 55.16kw. How much power
you get when you choose Dzire petrol MT?
a) 58
b) 61
c) 65
d) 74
192. Alto k10 has a larger petrol tank capacity of -----------litre as
compared to Kwid’s 28 litre petrol tank?
a) 30
b) 35
c) 32
d) 36
193. The swift has an overall width of 1735mm as compared to
----------mm of Elite i20?
a) 1734
b) 1670
c) 1710
d) 1730
194. Which of these is not a quadrant in the SLDA?
a) Call
b) Hear
c) Connect
d) Drive
195.Which of the following are mandatory to be fulfilled in case of both
salaried and self-employed customer applying for a loan?
a) Previous 2 year form 16
b) last 6 month bank statement
c) company address proof
d) Authorization letter for car delivery
196. What are the benefits of Maruti Suzuki True Value?
a) Assurance that your car is going to right hand
&hassle free transaction and instant payment
b) Cashless repairs
c) Ownership of a brand new vehicle
d) Free extended warranty
197. Which of the following is a styling feature available in
Wagon R?
a) Turn Indicator on ORVM
b) Reflector Front Grille
c) Black Alloy Wheels
d) Chrome insert on Fog lamps
198. Boot space of Celerio is ----------------?
a) 240L
b) 235L
c) 220L
d ) 230L
199. Which of the following Safety Regulation Comply with SWIFT?
a) Side Impact
b ) Pedestrian Head Protection
c) None of the above
d) Option 1&2
200. Login Validation for ‘’SalezTrac’’ will be?
a) User ID & Password
b) MSPIN & Password
c) MSPIN + SMS OTP
d) Employee Id + SMS OTP
201. In the swift, Steering Wheel, AC vents & Instrument panel comes
with ----------- finish which offer more style & premium feel.
a) Silver accent
b) Piano black
c) Urban satin Chrome
d) Wooden Accent
202. -----------------Feature is available in Wagon R but not
in Santro.
a) Rear wiper and Washer
b) Rear Split seat 60;40
c) Rear Defogger
d) None of the above
203. which of the following feature are not available in TUV 300?
a) Rain Sensing Auto Wiper & High Speed warning
alert
b) Rain sensing auto wiper & ISOFIX
c) ISOFIX High speed Warning Alert
d) Rear demister & Anti theft Warning
204.Floating roof design in swift is available from which variant
onwards
a)VXI/VDI onwards
b)Standard across all variants
c)ZXI/ZDI onwards
d)Only in ZXI+
205)For which of the following activities you don’t need enquiry details
in Saleztrac
a)EMI calculator
b)E-mail brochure
c)Creating quotation
d)None of the above
206)Which colour of alloy wheels are available in Vitara Brezza
a)Gun metal grey alloy wheels
b)Silver alloy wheels
c)All black alloy wheels
d)Body coloured alloy wheels
207)In the compact sedan segment the Dzire is the only vehicle to
offer____
a)LED projector headlamps, Auto headlamps, Lead me to vehicle, Follow me
home
b)Standard safety features like ABS,EBD and Brake Assist ,Dual Airbags,
Pretensioner seatbelts and ISOFIX
c)AGS option in petrol and diesel
d)All of the above
208)While opening a sale DSE should first___
a)Tell the vehicle price
b)Tell the waiting period
c)Tell the discount
d)Understand customers need
209)Ford aspire doesn’t have the ____feature
a)Driver side auto up power window
b)Pinch guard power window(Driver side)
c)Tilt steering
d)Auto headlamps
210)Which one of these is more appropriate while making a quote to
customer while evaluating his old car
a)Convey the price verbally
b)Hand over a written quote
c)Ask the evaluator to convey price
d)Ask the customer at what price he wants to buy
211)What are the benefits of extended warranty
a)Peace of mind and risk coverage in case of covered part failure within
the extended warranty period
b)Coverage from any depreciation in case repairs under insurance
c)Better resale value as next buyer has assurance about the upkeep of
the car
d)Both 1st and 3rd option
212)In comparison to celerio , which of the following exterior design
element is missing in santro.
a)Body coloured door handles
b)Body coloured back door garnish
c)Body coloured bumpers
d)Chrome grille insert
213)Vitara brezza has following features for improved performance for
fuel efficiency
a)Intelligent battery management
b)Gear shift indicator
c)Low rolling resistance tyres
d)All of the above
214)Fuel tank capacity of Honda Amaze is 35 litre which is____lower to
dzire
a)1 litre
b)2 litre
c)3 litre
d)4 litre
215)Which of the following variants has AGS option in vitara brezza
a)VDI
b)VDI+
c)ZDI+
d)Both A&C
216)Black alloy wheels are available in which variants of Celerio X
a)ZXI AMT
b)ZXI AMT(O)
c)ZXI MT(O)
d)All of the above
217)What is the maximum power and torque output of Alto800 CNG variants
a)33.1KW&60NM
b)35.3KW&69NM
c)30.1KW&69NM
d)30.1KW&60NM
218)Which of the following details of customer can be captured in the
personal details section of enquiry generation
a)Date of birth
b)Details of family members
c)e-mail id
d)Gender
219)It is mandatory to have ____for every vehicle being sold
a)30% visibility tinted glasses
b)Comprehensive with 3 years 3rd party insurance
c)Hypothecation
d)Discount scheme
220)Gear position indicator is available ______variant of celerio
a)VXI MT
b)ZXI MT
c)Auto gear shift variants only
d)All of the above
221)What is ‘Shift on Fly’
a)Just shifting the gear lever to M mode or D mode
without pressing any pedal
b)Just shifting the gear lever to M mode or D mode while pressing pedal
c)Electronic brake force distribution
d)Just shifting the gear lever to R mode or D mode while pressing the
pedal
222)Out of Auto headlamps and Rain sensing wiper, which of feature is
available in NEXON
a)Only auto headlamp is available
b)Only rain sensing wiper is available
c)Both of them are available
d)Both of them are not available
223)____ is used to connect iPhone to the screen of smart play
infotainment system
a)Apple smartplay
b)Apple infotainment
c)Apple connect
d)Apple carplay
224)Which of the following activities you cannot do in Saleztrac
a)Create enquiry
b)Enquiry booking and follow up
c)Create booking
d)Test drive update
223)In terms of windows which of the following feature is not available
in NEXON
a)Front power window
b)Rear power window
c)Driver side window with Antipinch
d)All of them are available
224)Which all components in quotation screen are auto filled /auto
calculated from the system
a)EX showroom price
b)Insurance premium
c)Loyalty card
d)All of the above
225)What are the disadvantages of hydraulic power steering
a)Higher maintenance cost
b)Prone to wear due to rotating mechanical parts
c)Both 1st and 2nd option
d)Safe at all speeds
226)_____features in vitara brezza comes standard across all variants
a)Luggage board ,Front accessory socket, Driver
side foot rest
b)Rear Power windows, keyless entry sysem, Reverse parking sensor
c)Electric back door opening, luggage room accessory socket, Height
adjustable driver seat
d)Rear wiper and washer, Rear demister, reverse parking sensor
227)Overall height of TIAGO is ____mm which is ____less than Celerio
a)1535@35
b)1535&25
c)1553&25
d)1503&20
228)____ is not a mode in AGS
a)D-mode
b)R-mode
c)S-mode
d)M-mode
229)With respect to saleztrac, Open enquiries=
a)Enquiry followup(Today+Tomorrow+Later)
b)Enquiry follow ups(Tomorrow+Later)
c)Enquiry follow ups(Today)
d)Enquiry follow ups(Later)
230) The swift comes with …… which is not available in Elite i20?
a)LED DRL
b)LED Projector Headlamp
c)Rear Defogger
d)Two Tone Alloy Wheels
231) How many beeps pet minute does High Speed Alert System gives when
Vitara Brezza is going above 80 kmph & Less than 120 kmph?
a)2 beeps
b)4 beeps
c)3 beeps
d)5 beeps
232) Following can be done through DSE App?
a)Enter test drive details in Enquiry following – up [in Action Taken
Section]
b)Plan for Test Drive in Enquiry follow-up [in Next Action Section]
c)Capture proof of Test Drive given [like customer signature etc]
d)All of the above
233) What is the maximum boot capacity of Vitara Brezza?
a)320 L
b)300 L
c)328 L
d)350 L
234) AGS technology is available in which of the following mentioned
cars?
a)Alto 800, WagonR, Celeboix, Swift, Dzire & Vitara Brezza only
b)Alto K10, Celerio, Swift Dzire, Ertiga & Vitara Brezza only
c)Alto K10, WagonR, Celerio, Celeriox, Swift, Dzire
& Vitara Breezza only
d)All Maruti Suzuki cars lave AGS Technology
235) What Advantages does an Auto Gear Shift Transmission have
over Manual Transmission?
a) Comfortable Drive in Traffic
b) No clutch pedal hence comfort of an Automatic
c) Creep function
d) All of the above
236) What is the fuel efficiency of Swift Petrol Variant?
a) 21
km
b) 22 km
c) 23
km
d) 21.5 km
237) ……….. feature in Celerio helps in adjusting the outside mirrors
without opening the windows
a) All 4 power
windows
b) Electrically Adjustable ORVMs
c) Electrically Foldable ORVMS
d) Electrically Foldable IRVMS
238) Which of the following features help the user to start the engine
without inserting the key?
a) Push Button Start/stop
b) Cruise
Control
c) Steering Mounted
Controls
d) Immobilizer
239) In a Diesel Engine ……….injects fuel into the combustion chamber.
a) Spark plug
b) Injector
c)
Catalytic
d) Exhaust Valve
240) For finance which of the following does not come in the documents
for a salaried customer?
a) PAN
Card
b) Form 16
c) Salary
Slip
d) Profile & Loss Statement
241) In insurance NCB stands for ………
a) No credit
balance
b) No claim back
c) Natural claim
balance
d) No claim bonus
242) Which type of alloy wheels are used in swift?
a) Precision cut alloy wheels
b) Gloss black alloy wheel
c) Gun metal alloy
wheel
d) Silver finish alloy wheel
243) Which of the following variant of swift cars AGS?
a) VXI
b)
VXI+
c) ZXI+
d) Both A & C
244) The combination of Diagonal shift Assist. Detent pin technology
& cable shift is related to ……………
a) Transmission system
b) ECM
c)
Turbo
d) EBO
245) Wagon R K10 B engine has a mileage of?
a)22.5 kmpl
b)21.5 kmpl
c)20
kmpl
d)19.3 kmpl
246) With reference to team evaluation performance tracking
involves………..
a) Analyzing sale of values added
services
b) Tracking enquires
c) Both 1st & 2nd option
d) None of the above
247) Team’s sales consultant avoids explain technology to the
customers during sales what will you do?
a)Ask the DSE to join technical institute
b)Give the DSE a workshop manual to read
c)Probe for reasons why the DSE is reluctant
towards discussing technology
d)Give the DSE a warning
248) During delivery of the car. If is almost important to have presence
of ……….
a) MSIL
Head
b) General Manager
c) Sales Executive who sold the car
d) Team leader
249) When should a team meeting/ huddle take place?
a)When a new product is launched/ here is a major concern
b)Fixed date of the month
c)As per convenience
d)Everyday
250) What should be your first step after getting a complaint from the
customer?
a)You will immediately inform your General Manager
b)You will immediately apologize to the customer verbally as well as
in………….
c)Immediately send your executive for apologies and
find out the problem
d)Wait the customer to call back again
251) In a petrol engine which is the stage in which Air/ fuel mixture is
burnt?
a) Intake
stroke
b) Compression stroke
c) Power stroke
d) Exhaust
252) Ground clearance of Celerio is ………….mm.
a) 165
b)
155
c) 170
d) 160
253) If a customer doesn’t take test drive due to shortage of time what
would you do?
a) Tell the customer you want accept a booking without a test drive
b) Don’t respond to his queries
c) Take an appointment from the customer for the
test drive
d) Force him to test drive
254) Customer has booked Brezza ZDi. The on-road price of the car is Rs
10 Laks. He is paying a down payment of `4 Laks and has financed `6 Laks
through Maruti. Finance with a …… of a 4 years what would be the EMI if the
rate of interest is 9.5% (Advance EMI `2493)
a)
14714/-
b) 14958/-
c)
14598/-
d) 15958/-
255) Which of the following acts as a security for the finance company
in case of a car loan?
a) Higher rate of
interest
b) Hypothecation
c) Higher LTV
d) None of the above
256) In terms of safety which of the following is not available in Elite
i20?
a) ABS with
EBD
b) Dual Airbags
c) LED Rear combination Lamp
d) Adjustable Rear Headrest
257) Tiago has turning radius of 4.9 m in comparison to celerio’s
turning radius of ……….m.
a) 4.6
m
b) 4.7 m
c) 4.8
m
d) 4.9 m
258) While vehicle demonstration of swift. Driver oriented cockpit,
designed instrument panel will be explained in which demo position?
a) Interior
b)
Seat
c)
Safety
d) Front
259) In the showroom. What made to feel comfortable means to the
customer?
a) Given a place to sit offer refreshment
b) Directly take him for a vehicle Demo & Test Ride
c) Tell him about the finance scheme
d) Ask him to submit all document immediately
260) At which position in demo process would you talk about ABS &
crumple zone?
a) Safety
b)
Front
c) Technology
d) Seat
261) What benefits are available in Alto 800 but not in Kwid 800?
a) Detent pin Technology
b) Power windows
c) Power
steering
d) Kwid has all the mention features
262) The 4 valves per cylinder in Celerio compared to the 3
valves per cylinder in Santro helps in ………..
a) Better breathing of engines hence less
emissions
b) Better combustion of fuel hence better fuel economy
c) Better cooling of engine
d) Both 1st & 2nd option
263) ……………. is manufactured by Tata.
a) Tigor
b)Xcent
c)
Amaze
d) Platinum Etios
264) Santro offers alloy wheels?
a)True
b)False
265) Which of the following features is present in swift but not in
Elite i20?
a) LED
DRL
b) Auto Headlamps
c) 60:40 Split Rear Seat
d) Rear Defogger
266) Marazzo is a product launched by which manufacture?
a)
Tata
b) Mahindra
c)
Honda
d) Renault
267) What is the Turning Radius of Ecosport 1.5 L TDCi Titanium?
a) 5.1
m
b) 5.3 m
c) 5.4
m
d) 5.6 m
268) E, S and SX are variants of …………..
a) Platinum
Etios
b) Ameo
c) Xcent
d) None of the above
269) Nexon is product launched by which manufactured.
a) Hyundai
b) Tata
c)
Honda
d) Renault
270) Maps are stored in a-------in the smart play infotainment system of
Vitara Breez
a) 4GB SD card
b) 2Gb pendrive
c) 4Gb
DVD
d) None of the above
271) Which of the following is a styling feature available in Wagonr?
a)Turn indicators on
ORVM
b)Reflector Front Grilie
c)Black Alloy wheels
d)Chrome insert on log lamps
272) which of the following is responsible for cooling of engine?
a)
Intercooler
b) Radiator
c) Air
conditioner
d) All of the above
273) Projector Head lamps with Bull Horn LED Light Guides for much
better illuminations is present in -----variants of vitara Brezza.
a) LDI only
b) VDI
only
c) ZDI+
only
d) ZDI & ZDI+
274) What is the dash board colour them of the celerio?
a) All
Black
b) Black & Beige
c) Black & Grey
d) All Beige
275) The petrol engine in the swift producers a power output of----Kw
a)
62
b) 61
c)
84.3
d) 83
276) From which variant onwards “speed sensitive Door Locking
’’ is available in Dzire?
a)
LXI/LDi
b) VXi/VDi
c)
ZXi/ZDi
d) None of the above
278)Alto K10 has _____as compared to kwid 1.0
a)Front fog lamps
b)More fuel tank capacity
c)Tachometer
d)Both 2nd and 3rd
Option
279)Which of the following features are not available in TUV 300
a)Rain sensing auto wipers
& High speed warning alert
b)Rain sensing auto wiper and ISOFIX
c)ISOFIX and high speed warning alert
d)Rear demister and Antitheft warning
280)With Respect to all aluminium engine , which of the following
statement is true
a)More engine weight, longer engine life
b)More engine weight, better driving comfort
c)Less engine weight, better
fuel efficiency
d)More engine weight, Lesser engine wear and tear
281)What is the fuel tank capacity of Big new WagonR
a)34
b)32
c)36
d)33
282)Which of the following variant of Ertiga offer automatic
transmission
a)ZXI+
b)VDI
c)VXI
d)ZDI+
283)In the compact sedan segment Dzire is the only vehicle to offer
a)LED Projector headlamps,Leadme to vehicle headlamps, Follow me home
headlamp
b)Standard safety features like ABS with EBD& Brake assist, Dual
airbags, Pre tensioner seat belts and ISOFIX
c)AGS option for petrol and Diesel
d)All of the above
284)Which of the following is/are new feature which has been introduced
in Next Gen Ertiga Petrol
a)Dual airbag
b)Brake energy regeneration
c)Torque assist during acceleration
d)Both B&C
285)What type of steering position system is available in Next Gen
Ertiga
a)Telescopic steering system
b)Tilt steering system
c)Both A and B
d)None of the above
286)Which feature in the swift allows user to open the rear hatch/boot
with the press of a button
a)Smart Access button
b)Remote back door opening
c)Electronic back door release
d)Electromagnetic backdoor
release
287)When was the auto gear shift technology introduced in WagonR
a)2012
b)2013
c)2014
d)2015
288)Which of the following exterior elements of Celerio X do not come in
Black colour
a)Back door garnish
b)Roof rails
c)ORVMS
d)Outside door handles
289)Which of the following statement you wouldn’t use as closing
statement
a)Let’ finalise the car model and then we discuss the accessories
b)Would you prefer the delivery on Tuesday or Wednesday
c)If I promise to get your desired colour delivered by tomorrow evening
will you be agree to sign booking form now
d)If we provide you 15% discount on ex showroom price , will you be able to finalize the deal
today
290)Which of the following function available in driver side power
window of Swift ZXI
a)Auto up
b)Auto down
c)Anti pinch
d)All of the above
291)_____is a system which employs high-tensile steel to improve overall
safety ,rigidity, and NVH performance in Next Gen Ertiga
a)Heatect platform
b)Hill hold assist
c)Central lock
d)None of the above
292)Suzuki TECT body of VItara Brezza is made of ____ which ensures
absolute safety by absorbing collision impact
a)High tensile steel
b)High tensile aluminium
c)Low tensile steel
d)Low tensile aluminium
293)Which of the following parameters does the maruti Suzuki celerio
surpass the Hyundai santro
a)Overall length
b)Fuel efficiency
c)Overall width
d)Both 1st and 2nd
option
294)Tacho meter is offered in ____variant of big new wagonr
a)LXI
b)VXI
c)VXI+
d)ZXI
295)Which of the following features available only in the ZXI variant of
Celerio
a)Tilt steering
b)Rear demister
c)Door trim fabric
d)All of the above
296) In comparison with Celerio , which of the following exterior design
element is missing in santro
a)Body coloured door handles
b)Body coloured back door
garnish
c)Body coloured bumpers
d)Chrome grille insert
297)Which of the following features would you explain during interior
demo process
a)Power windows
b)Steering mounted audio controls
c)Boot space
d)Both 1st and 2nd
option
298)Which of the following feature/element is not standard across all
variants in vitara brezza
a)ABS with EBD
b)Fabric seat upholstery
b)Fabric seat upholstery
c)Projector headlamps
d)Electrically adjustable ORVM
299)Which of the following safety regulations comply with swift
a)Side impact
b)Pedestrian head protection
c)None of the above
d)Option 1&2
300)_____is a feature which is available in Dzire but in not ford aspire
a)ISOFIX
b)Rear parking sensors
c)Reverse parking camera
d)Rain sensing wipers
301)Which of the following feature was introduced in India for the first
time in celerio
a)Auto gear shift
b)K series engine
c)Cable type gear shift
d)ABS
