TRENDING,TECHNOLOGY,CARS
Cars,Technology, Tips and tricks
Saturday 30 September 2023
Saturday 6 April 2019
Sample questions TV contest
1) Which of the following
documents checked during Pre delivery inspection(PDI)?
a) Brochures
b) Visiting card
c)
Engineers report
d) All of the above
2) Raj bought a watch for Rs
22000 and sold for a loss of 20%, how much did he sell it for?
a) 16600
b) 17000
c) 17400
d)
17600
3) While conducting PDI of a
vehicle which of the following comes under inside drivers cabin check?
a)
Seat belts
b) Wipers
c) Bumpers
d) Engine oil level
4) During compression checking
, if belt is found missing , it is sign of ______
a) Poor pumping
b) Piston seizure
c) Both A&B
d)
None of the above
5) What should be the right
approach for true value evaluator after evaluating the car when customer has
come for exchange of his car?
a) Evaluator should quote the
price directly to customer
b)
Evaluator should quote the price directly to the DSE who will further
communicate to customer
c) Evaluator should wait
for customer to approach him
d) Evaluator should wait for
the DSE to approach him
6) Standard true value
warranty is valid for non MSIL vehicle sold_____
a) Before 4 to 7 years of
registration
b) Before 3 to 7 years of
registration
c) Between 1 to 4 years
of registration
d)
Not applicable for non MSIL vehicle
7) Loan closure before total
loan tenure is called _________
a) Loan closing
b)
Fore closure
c) Finance ending
d) Loan cannot be closed before
full tenure
8) Warranty coverage of
standard true value vehicle is
a) Six months/8000kms
b) Six months/7000kms
c)
Six months/7500kms
d) Six months /8500kms
9) During evaluation how many
parameters are checked for completed inspection of car
a) 277
b) 276
c)
376
d) 367
10) Power of a car engine is measured in which
of the following units
a) Kilograms
b)
Pferde starke
c) Newton
d) KM/litre
11) What is the function of camshaft in an
engine
a) To rotate the wheels
b)
To open and close valves
c) To open and close
injectors
d) To turn the sliding motion
of pistons to rotational motion
12) In a tyre with size 185/65 R 15, what is 65
a) Tyre width
b) Tyre thickness
c)
Aspect ratio
d) Rim diameter
13) What is the benefit of ECS with reference to
car finance
a)
EMI is automatically debited from bank account
b) EMI is paid in cash
c) EMI is paid through
cheques
d) None of these
14) While reading tyres 175/70 R13 , what is R
a) Radius
b)
Radial
c) Round
d) Regular
15) Compressions tests are used to determine
a) Condition of engine parts
that affect cylinder pressure
b) Leakage in cylinder head
gasket
c) Crack in the cylinder
head
d)
All of the above
16) Which of the following is responsible for
cooling of engine
a. Intercooler
b.
Radiator
c. Air conditioner
d. All of the above
17) 7.5% of 800000 is Rs______
a. 60600
b. 80000
c. 70000
d.
60000
18) _____ in dzire gives better braking
efficiency even in emergency situation
a.
Brake assist
b. Hydraulic engine mount
c. Retractable cup
holder
d. Rear defogger
19) What is hypothecation
a.
It is ownership without possession and it acts as security for finance company
b. Vehicle is registered in
the name of dealership
c. It is the process of
loan approval by finance company
d. Vehicle bought back by
dealership at half price after 4 years
20) Choose the odd one out 3,6,9,11,15,18
a. 18
b.
11
c. 6
d. 15
21) On enquiry screen , enquiries pertaining to
following period will be displayed
a. Past 10 days
b. Past 2 weeks
c.
Past 7 days
d. Yesterday
22) In 165/80 R 14 , 14 stands for
a. Aspect ratio
b.
Wheel diameter
c. Tyre width
d. Side profile
23) Alto k10 has _______litre engine
a. 0.8ltr
b.
1.0ltr
c. 1.1ltr
d. 1.2ltr
24) What do you mean by MID
a. Music information
display
b. Maximum information display
c.
Multi information display
d. None of the above
25) If an AGS car is in automatic mode , in
which gear can one shift to manual mode
a.
Any gear
b. 2nd gear
c. 3rd gear
d. B&C
26) If during test drive vehicle pulls to one
side , the possible reasons can be
a. Galling of drive
shaft ball joint
b. Wear rattle of or galling
of wheel bearing
c. Defective front
suspension
d.
Any of the above
27) The benefit of collapsible steering
column is ____
a. Safety to passenger
in case of an accident
b.
Safety to driver in case of an accident
c. Safety from skidding
d. All of the above
28) Which form is required for removing
hypothecation of bank from RC
a. 34
b.
35
c. 24
d. 60
29) Vehicle preparation includes
a. Inward inspection
sheet
b. Tyres with correct air
pressure
c. Adequate fuel
for test drive
d.
All of the above
30) Which of the following is a comfort
/convenience feature
a. Tilt steering
b. Power steering
c. Steering mounted
audio control
d.
All of the above
31) Advantage of drive by wire technology in
celerio is
a. Excellent throttle
response
b. Immediate pickup
c. Less maintenance cost
d.
All of the above
32) Generally diesel engines has compression
between
a. 8.1 to 12.1
b. 7.1 to 10.1
c. 5.1 to 12.1
d.
14.1 to 25.1
34) What is the right step for evaluator while
handling a walk-in customer whose has come to sell his car
a. Evaluate first and
then ask for cars documents
b.
Ask for cars documents before proceeding for evaluation
c. Quote a price without
proper evaluation
d. None of the above
35) What does PUC certificate stands for
a.
Pollution under control
b. Premix used car
c. Prime utility car
d. None of the above
36) MSIL vehicle up to age _________years shall
be termed as premium true value cars
a. 3
b.
4
c. 5
d. 7
37) Which of the following form NO. is
used to issue duplicate registration certificate??
a. Form No.29
b.
Form NO.26
c. Form No.28
d. Form No.34
38) Ertiga is considered as_____
a. SUV
b. Sedan
c. Hatchback
d.
MUV
39) Name the mandatory form required for
transfer of ownership of vehicle
a. Form 29
b. Form 30
c. Form 49
d.
Both A&B
40) Which of the following is not a part of
engine
a.
Alternator
b. Spark plug
c. Crank shaft
d. Piston
41) Inward inspection sheet should be filled up
____
a.
After RF and before certification
b. Before RF
c. During evaluation
d. After booking of the
vehicle
42) Which of the following documents cannot be
considered as a proof of identity
a.
Telephone bill
b. PAN card
c. Driving license
d. Voters ID
43) Which of the following form number is used
in case of registration of motor vehicle
a. Form 35
b. Form 24
c. Form 27
d.
Form 20
44) John is the son of jaisons father , Then
what is the relation of john and jaison
a. Uncle
b. Niece
c.
Brother
d. Father
45) This is caused by water or coolant being
turned to steam in the combustion chamber
a.
White smoke
b. Blue exhaust smoke
c. Black exhaust smoke
d. None of the above
46) Which of the following documents are taken
before approval of
a personal car loan for a salaried person
a. Salary slip
b. Address proof
c. Bank statement
d.
All of the above
47) After how many days from the date of sale
does 2nd free service gets due for a true value certified car
a. 210-240
b. 45-60
c. 180-210
d.
90-120
48) If the procured car has 6 months warranty
left, when will the warranty period start for the new owner
a. True value warranty
starts from the day it is sold to new customer
b. POC warranty will not the
applicable
c. POC extended warranty
needs to be purchased separately
d.
True value warranty starts from the day the old warranty expires
49) What Suzuki TECT body is to CIAZ,
___________is to Hyundai verna
a.
Super body structure
b. Safe body structure
c. Strong body structure
d. Sleek body structure
50) Tigor is a product launched by _________
a. Honda
b. Ford
c.
Tata
d. Mahindra
51) Which of the following vehicle details
should be noted in the inward inspection sheet
a. Chassis number
b. Engine number
c. Height of the vehicle
d.
Both A&B
52) What is the full form of EMI for loan
purpose
a. Equal monthly
instalment
b. Equal minimum instalment
c.
Equated monthly instalment
d. Equal monthly instrument
53) After test drive DSE should insist that the
customer parks the car in its place
a. True
b.
False
54) Which is not a part of presales process
a. Enquiry tracking
b. Test drive
c.
Loan approval
d. Product demonstration
55) Super carry is sold through which MSIL
channel
a. NEXA
b. True value
c. Existing channel
d.
Commercial
56) Choose the right order for transferring NCB
to a new car
Ans-
Cancelling the old car insurance
You
will receive the NCB retention letter from your current insurer
Present
the NCB retention letter to new car’s insurer to avail the bonus
57) Maruti driving school is one of the enquiry
generation source for a DSE
a.
True
b. False
58) What is the true value warranty and service
on a premium true value vehicle
a. Up to 6 months and 3
free service
b. Up to 6 months and 1 free
service
c.
Up to 1 year and 3 free service
d. Up to 1 year and 1
free service
59) Match the products from list to SIAM
classification
a.
Verna
1-Compact(3600-4000mm)
b.
Camry 2-Mid
size(4250-4500mm)
c.
Fortuner 3-Premium(4700-5000mm)
d. Grand
i10 4-UV4(>4700mm)
Ans-
a-2,b-3,c-4,d-1
60) A 1 year old swift with mileage 10000kms and
non company fitted CNG kit will be NTV
a.
True
b. False
61) How will you handle the objection “KUV100
has 6 seat option but celerio doesn’t
a. Mention that 6 seat
is an optional feature and it’s a flat bench type seating making front row
cramped &uncomfortable
b. Mention that in kuv 100 the
middle seat passenger has no Airbag thus compromising on safety
c.
Both A&B
d. None of the above
62) After the complete evaluation of a car which
has come to the new car showroom for exchange what should be the right way of
communicating the price to customer by evaluator
a.
Justification should be given first for car’s good and bad points
b. No justification required
c. Only bad points need
to be highlighted
d. Only good points to be
highlighted
63) In the series iv,v,vi,vii,viii________which
number would come next
a. X
b.
IX
c. XI
d. IXI
64) Alto 800 has_________engine compared to nano
a. Bigger engine
b. Higher power
c. Higher torque
d.
All of the above
65) A customer was promised delivery of swift at
4 pm due to unavailability of accessories the vehicle will be ready at 6 pm
which of the mentioned actions would be appropriate
a. DSE should not inform
the customer
b. When customer comes at 4 pm
DSE should make the customer wait
c.
DSE should inform the customer beforehand of possible delay and offer apologies
d. DSE should tell customer to
come next day
66) Which among them doesn’t have their own
showrooms for display of used cars
a. Carnation
b. Maruti True value
c.
OLX
d. Mahindra First choice
67) Which is the latest product launched by TATA
in September 2017
a. Tiago
b.
Nexon
c. Tigor
d. Hexa
68) Date of registration and certification
category(TV/NTV) are mentioned on specification sheet displayed on car at true
value
a.
True
b. False
69) Which among these is not a part of customer
docket while booking the car?
a) Order booking cum
commitment checklist
b) RC Undertaking form
c) POC warranty card
d)
Car pictures
70) After the purchase of a car what is the
maximum duration for the car to be made ready for display the true value
outlet?
a)
7 days
b) 9 days
c) 11 days
d) 13 days
71) ______benefit of automatic climate control
in swift ZXI model year 2015
a) It automatically warms the
seats for comfort to rear passengers
b)
It helps to maintain the cabin temperature at a preset value w/o further manual
assist
c) It controls the
temperature of combustion chamber at preset value
d) It sense the outside
climate condition to activate wipers automatically
72) Which of the following helps the engine to
stay cooler in hot weather condition?
a) Brake fluid
b)
Coolant
c) Air conditioning
d) All of the above
73) Era,Magna,Sportz are variants of which car?
a) Ford figo
b) Honda Brio
c)
Hyundai i10
d) Fiat punto
74) Maruti manufactures and sells one car in
every _____
a)
12 seconds
b) 12 minutes
c) 21 seconds
d) 21 minutes
75) By which year Indian government is planning
to replace all cars with electric vehicles
a) 2018
b)
2030
c) 2035
d) 2040
76) A man brought an old alto for RS.100000 and
sold it at Rs.80000. what is the loss percentage?
·
20%
· 40%
· 10%
· 16%
77) Ram store 1 liter milk in 3bottels,how many
bottles will he need to store 5 liters of milk in the same proportion.?
· 10
·
15
· 20
· 30
78) A is two years older than B who is twice as
old C. Total ages of A,b and C is 27 then what is the age of B?
· 8
· 9
·
10
· 11
79) While preparing a vehicle for delivery
the DSE should ensure that ----------------?
· The final
cleaning is done
· Required
accessories are fitted
· Customer
has been informed about the necessary documents to be carried for delivery
·
All of the above
80) What is the appropriate way to hand over
your business card ?
· By one
hand and greeting simultaneously
· Place it
on the table in front of the customer
·
By two hand
· Place it
on the table and slide it towards the customer
81) Which of the following acts like
a security for the finance company in case of car loan?
· High rate
of interest
·
Hypothecation
· Higher LTV
· Loan
Tenure
82) Ram is elder than Varun. Varun is
elder than kapil. Kapil is younger than suresh. Suresh is younger than varun.
Who is the youngest of them all?
· Ram
· Varun
·
Kapil
· Suresh
83) What are the disadvantages of buying a
car from unorganized POC outlet?
· No
warranty
·
Refurbished with non genuine parts
· Mileage
tampering
·
All of the above
84) WR-V is the product launched by which brand
?
· Tata
· Hyundai
·
Honda
· Toyota
85) Which of the following are to be considered
a competition for Wagon R?
· Nissan
sunny
·
Hyundai I 10
· Honda
amaze
· Tata tigor
86) Who does car segmentation of car in India?
·
SIAM
· ARAI
· VRDE
· AIA
87) Magna ,sports are variants of which car?
· Ford
·
Hyundai
· Honda
· Tata
88) Which MSIL car has achieved the milestone of
30 lacks car sold cumulatively?
· Dzire
· Wagon R
· Swift
·
Alto
89) Features like collapsible steering column
and crumple zones should be explained during----------of standard DEMO process?
·
Safety
· Seat
· Front
· Technology
90) Advantage of buying MSIL car is are
------------
· Largest
service network in India
· Low spare
parts price
· Good
resale value
·
All of the above
91) What is the full form of DDIS?
·
Diesel direct injection system
· Direct
diesel injection system
· Double
diesel injection system
· Direct
dual injection system
92) Which among the following is the odd
one ?
· Cube
· Triangle
· Rectangle
·
Circle
93) Santhosh was travelling in railway
compartment. He met a man and five women. Each woman had child in
her arms; calculate the exact number of persons in that compartment?
·
12
· 10
· 11
· 9
94) How do we calculate the EMI for a loan?
· Down
payment * tenure in years
· Loan
amount in lacks * rate of interest *tenure
· Rate of
interest * per lack EMI
·
Per lakh EMI *Loan amount in lakh
95) As magnet has poles similarly battery has
----------?
· Energy
· Power
·
Terminal
· Cell
96) Clutch and gear shift in AGS controlled
by----------& -----------?
·
Electronic control unit & intelligent actuating unit
· Gear shift
indicator & electronic control unit
· Only
electronic control unit
· None of
the above
97) The top end variant of beat model year 2016
is called--------------------?
·
LT(O)
· LT(ABS)
· LTZ
· LS ABS
98) What is the objective of need assessment?
· To get the
deal
· To prepare
our self’s in a way to make the sale of business
·
To correctly understand what the customer is looking for and there by suggest
and appropriate solution
· To explain
and demonstrate how the short listed vehicle suet revealed need
99) What are late payment charges?
Ans-
Charges paid by Customer for late payment of EMI
100)
Indian pre-owned car market expected doubled by 2020?
·
True
· False
101)
How to convince the customer while handling queries by ------------------?
· Arguing
with the customer
·
Politely offer correct information supporting your statement
·
Convincing the customer without presenting the available fact
· None of
the above
102)
Price of used car can be high or low depending up on___________
a) Market response
b) Buying price
c) Accessories installed
d)
All of the above
103)
How will you figure if a panel is repainted
a) Check for orange peel in
the paint finish
b) Check for faded reflection
in body panel
c)
Both A&B
d) None of the these
104)
What are the new enquiry generation sources for evaluators
a) Showroom walk-in
b) Old cars at the workshop
c) Finance period
getting over
d)
All of the above
105)
__________Feature in wagonr helps the driver to adjust the steering height to
his comfort
a)
Tilt steering
b) Electrical ORVM
c) Rear Power window
d) Telescopic steering
106)
DCi technology is used by which manufacturer
a) Nissan
b) Renault
c) Hyudai
d)
Both A&B
107)
The total ages of Amar ,Akbar and Antony is 80 years, what was the total of
their ages three years ago
a)
71 years
b) 72 years
c) 74 years
d) 77 years
108)
If the engine oil is leaking in to the combustion chamber where it gets burned
, what can be color of exhaust smoke
a) Deep white
b)
Bluish
c) Black
d) Greenish yellow
109)
What is the full form of PDC for loan purpose
a) Pre delivery cheque
b) Post delivery charges
c) Post delivery cheque
d)
Post dated cheque
110)
If the price of an old Alto is Rs 150000 and the customer takes loan of 70% how
much down payment will he have to give?
a) 50100
b) 49200
c) 47200
d)
45000
111)
What is the correct posture while talking to customer
a) Folded arms
b) Sideway lean
c)
Upright stance
d) Slouching
112)
How many seconds does 5 hours have
a) 300
b) 12000
c)
18000
d) 800
113)
Which among the following must be done during test drive
a) Drive as fast as you can
b)
Wear seat belt and also request the customer to do so
c) Speak when customer
is driving the vehicle
d) Not allow the customer to
drive the vehicle
114)
Need assessment of customer is done by_______
a) Showing all available
models to choose from
b)
Asking right questions to give right product
c) Forcing him to buy
low selling model
d) None of these
115)
Post sale follow up call should be made within_____
a) 30 days
b) 24 hours
c) 50 days
d)
48 hours
116)
Below mentioned are the steps followed during delivery of a car arrange them in
a proper order
A. Explain all features of the vehicle
B. Enquire about time of delivery of vehicle
C. Ceremony for delivery of vehicle
D. Prepares for delivery of vehicle
a)A-B-C-D
b)B-D-A-C
c)C-D-B-A
d)A-D-C-B
117)
During selling a car to customer, Form 34 is used for the purpose of _____
a) Transfer of Insurance
b) Application for NOC
c)
Intimation of Hypothecation
d) Transfer of RC
118)
What are the sources to generate enquiry
a) Maruti Driving school
b) Referrals
c) Telecalling
d)
All of the above
119)
Which category customers are the major buyers of true value vehicles
a)
Two wheeler owners
b) Compact car owners
c) Sedan owners
d) MUV owners
120)
Which is the correct sequence while doing evaluation through app
a) Exterior front-exterior
right-exterior rear-exterior left
b) Exterior front- exterior
left- exterior right- exterior rear
c) Exterior
rear-exterior front- exterior right- exterior left
d)
Exterior front- exterior right-exterior left- exterior rear
121)
A man buys a cycle for Rs 2600 and sells it for Rs 1950 . What is the
loss percentage
a) 10%
b) 15%
c) 20%
d)
25%
122)
Mcpherson strut is a type of ________
a)
Suspension system
b) Safety system
c) Steering system
d) Braking system
123)
In which version of Mirrorlink can be operated in both parking mode and drive
mode
Ans-
1.1
124)
In ipad complaint notification comes in ______colour
Ans-
Red
125)
What is the product of dial of telephone
Ans- 0
126)
How will you handle the objection ‘Grand i10 has rear spoiler but celerio does
not’?
Ans-
Mention that rear spoilers are generally added in vehicles to improve
aerodynamics. Highlight the excellent aerodynamics of celerio which is
reflected in its high mileage as compared to Grand i10 . There are options of
adding spoilers as an accessory and offer to showcase the same through ipad
127)
A student got twice as many sums wrong as he got right . If he attempted 48
sums in all . How many did he solve correctly
a) 12
b)
16
c) 18
d) 24
128)
Complete the series F3, _____,D27, C81,B243
a) A16
b)
E9
c) E3
d) G4
129)
Warranty become void if _____
a) The car is used for
commercial purpose
b) The car is retro fitted
with unauthorized CNG kit
c) The car’s ECU is
remapped for sporty performance
d)
All of the above
130)
Which is the wrong sequence of evaluation process
a) Exterior right-Exterior
rear-Function-Frame
b)
Exterior left-Exterior rear- Frame –Function
c) Exterior right- Exterior
rear-Interior-RF cost
d) Exterior front-Exterior
left-Interior-Frame
131)
During negotiation if a customer is willing to sell his car for a little more
price than what was offered, what should be emphasized?
a) Refuse
b) Ignore
c) Accept
d)
TV values should be pitched
132)
If the buying price of an old alto is rs 110000, Refurbishment cost is Rs 5000,
warranty cost Rs 1900, Free service cost is Rs 1300 and margin of the dealer is
7500 what will be the final selling price of this alto
a) 129700
b) 125000
c)
125700
d) 115000
133)
Insurance premium charged in Zone A cities is ______higher that zone B cities
a) 1%
b) 0.3%
c)
0.25%
d) Same for both zones
134)Full form of AMT
a)Automated
Manual Transmission
b)Aerodynamic Manual Transmission
c)Actuated Manual Transmission
d)Altered Manual Transmission
135)
Fill the series JAK,MBJ,PCI,SDH_____
a) OEP
b)
VEG
c) MEN
d) PFQ
136)
Mara runs faster than Gail , Lily runs faster than Mara, who is fastest
a) Mara
b) Gail
c)
Lily
d) Can’t say
137) What is the full
form of SIAM
a)Society of International Automobile Manufacturers
b)Society
of Indian Automobile Manufacturers
c)School of Indian Automobile Manufacturers
d)None of the above
138)Match the following
1)Mahindra A)H-Promise
2)Toyota B)First
choice
3)Hyundai C)Auto Terrace
4)Honda D)U Trust
a)1-B,
2-D,3-A,4-C
b)1-A,2-B,3-C,4-D
c)1-C,2-D,3-A,4-B
d)1-B,2-A,3-D,4-C
139)Fill in the blanks in the end of the series BC, EF, HI,
KL,__
a)PR
b)QR
c)NO
d)MN
140) If an hour has 60 minutes , how many minutes does 5
hours have
a)250
b)100
c)60
d)300
141)84.2 Meters = _____cm
a)8420
b)842
c)84200
d)8.42
142)350 cm = _____millimeters(mm)
a)3.5
b)3500
c)35000
d)350
143)Which of the following word doesn’t convey the meaning
warmth
a)Affectionate
b)Drastic
c)Kind
d)Caring
144) What should be checked before test drive
a)Cleanliness of the car
b)Service history of the car
c)Fuel
level good enough for the drive
d)Both B and C
145)What are the benefits of customer docket
a)Gives
the customer easy access to all documents required in sales process
b)Less chance of loan rejection
c)Ease of complaint resolution
d)Assure good customer feedback
146) Benefits of true value are
a)Rugged and tough
b)Sporty and peppy
c)Luxurious and comfortable
d)Reliability
and quality
147)What should be explained to the customer at the time of
delivery
a)Parts covered under warranty
b)Service schedule of the vehicle
c)Maruti standard demo process
d)Both
A and B
148)If one and half year old used MSIL car (Running
50000kms) having 4 year extended warranty is purchased from a TV outlet, the
buyer gets a warranty of total.
a)2.5 years
b)3.5
years
c)4 years
d)1 year
149)Match the following
1)Auto gear shift A)Gearbox
2)Variable geometry turbo B)Brakes
3)Antilock brake system
C)Engine
a)1-A,
2-C,3-B
b)1-C,2-B,3-A
c)1-C,2-A,3-B
d)1-C,2-B,3-A
150)Which of the following is a part of brake system
a)Fly wheel
b)Spark plugs
c)Proportioning
valve
d)Radiator
151)Which model belongs to mid size category
a)WagonR
b)Dzire
c)Ertiga
d)Ciaz
152)Which of the following is a safety feature in car
a)Rear AC vents
b)Integrated audio system
c)Crumple
zones
d)All of the above
153)______features in vitara brezza comes standard across
all variants
a)Luggage
board, front accessory socket, driver side foot rest,
b)Electric back door opening, luggage room accessory socket,
height adjustable driver seat
c)Rear power windows,keyless entry system, Concealed seat
under tray
d)Rear wiper ,washer and demister, Reverse parking sensor
154)What are the benefits of ABS
a)Wheels do not get locked on emergency braking
b)Allows steering control in panic braking situation
c)Enhances life of tyres due to low skidding
d)All
of the above
155)Pick the odd one out Helmet , Bat , Ball, Football
a)Helmet
b)Bat
c)Ball
d)Football
156)If rajiv travels 50 kms south , then travels 36kms west
and then travels 50 kms north , what is his distance form starting point
a)106
b)36
c)40
d)28
157)Match the following
1)Mahindra A- Beat
2)Toyota B-Xylo
3)Chevrolet C- Etios
4)Honda D-
Brio
a)1-B,2-C,3-A,4-D
b)1-B, 2-A, 3-C,4-D
c)1-A,2-C,3-D,4-B
d)1-B,2-D,3-A,4-C
158)What does LTV stands for
a)Leverage to Value
b)Loan
to Value
c)Loan to vehicle
d)Leverage to vehicle
159) Customer has directly walked in to the true value
outlet to sell his car directly , what would you do
a)Evaluate the car
b)Appoint POC DSE first
c)Appoint
new car DSE first
d)Ask the customer to visit new car showroom first
160)In AGS what would be required for more torque
a)Press the brake pedal
b)Press
accelerator by more pressure
c)Press the brake and accelerator both
d)None of the above
161)What benefits are available in Alto 800 but not in eon
a)Detent
pin technology
b)Power windows
c)Power steering
d)Eon has all the mentioned features
162)During follow up on loan application a DSE has to be pro
active with
a)Status tracking
b)Fullfilling any requirements of pending/new documents
c)Providing any missing information
d)All
of the above
163)Which is not a value of true value channel
a)Simplicity
b)Transparency
c)Quality
d)Proffessionalism
164)During ______the DSE explores the customers needs to
better understand his requirements and help him choose the right vehicle
a)Demo
b)Test drive
c)Need
assessment
d)Vehicle delivery
165)What is the full form of IDV
a)Insured depreciated value
b)Insured
declared value
c)Insurance depreciated value
d)Insurers declared value
166)The loan for a customer would get rejected in which of
the following situations
a)Negative FI(Field investigation)
b)Incomplete documents
c)CIBIL defaulters
d)All
of the above
167) A 1 year old WagonR with mileage 40000kms and non
company fitted CNG kit will be NTV
a)True
b)False
168)What is the function of high mount stop lamp in Alto K10
model year 2015
a)It
indicates the rear traffic that the vehicle has applied brakes
b)It indicates to the rear traffic that the vehicle is about
to turn
c)It helps to remove fog from rear window glass
d)It is an exterior accessory that enhances looks of the car
169)Which of the following is a variant of Omni
a)Ambulance
b)5 seater
c)8 seater
d)All
of the above
170)____ feature of WagonR VXI allows driver to adjust the
steering height to his comfort
a)Tilt
steering
b)Electrical ORVM
c)Rear power windows
d)Telescopic steering
171)_____ is available in AMT variants of new celerio
a)Tachometer
b)Outside
air temperature display
c)Front seatbelt PT and FL
d)Alloy wheels
172)The torque of a car is measure in _____
a)Newton
b)Newton
meter
c)Kilogram
d)Cubic centimetre
173)If an AGS car is in D or R mode then what steps to be
taken to restart it
a)Press the brake pedal , bring gear lever to M mode start
the car
b)Press
the brake pedal, bring gear lever to N mode , start the car
c)Press the clutch pedal, bring gear lever to N mode, start
the car
d)Release the brake pedal , bring gear lever to N mode,
start the car
174)During negotiations what should be the approach of
evaluator with the seller
a)Compromising
b)Accomodating
c)Deliberating
d)Collaborating
175)The following cost element is not part of vehicle
selling price
a)Vehicle buying price
b)TV
administrative cost
c)Refurbishment cost
d)Warranty cost
176)Shift indicator in new Alto k10 indicates ____
a)Engine RPM
b)When the car is due for service
c)Guides
driver when to change gear to drive economically
d)All of the above
177)What are the 5 organisational values of new true value
channel
a)Warmth,simplicity,Tendency,reliability and professionalism
b)Warmth,
simplicity, transparency, reliability and professionalism
c)Warmth , simpleness, transparency, reliable and
professionalism
d)Warmth, simplicity, transaparency, reliability and
profession
178)How many are the technical evaluation evaluation areas
for doing vehicle evaluation
a)4
b)5
c)6
d)7
179)Rohan paid Rs 850 for badminton racket and sold it for
935 , how much was his profit percentage
a)50
b)80
c)10
d)20
180)Which are the following parameters does the maruti
Suzuki alto k10 surpass the Hyundai eon
a)Overall length
b)Fuel efficiency
c)Overall width
d)All
of the above
181)What is not checked during exterior front evaluation
a)Front
door
b)Fog lamp
c)Roof
d)Wind shield
182)Transaparency means being _____ and ____ during dealings
and interactions with customers
a)Clever and smart
b)Loud and compromising
c)Honest
and trust worthy
d)Kind and clever
183)The five steps of objection handling are
a)Talk, listen, understand, respond , confirm
b)Listen
,understand, respond ,confirm ,continue
c)Talk, listen, respond , understand , continue
d)None of the above
184)Advantages of drive by wire technology is ____
a)Excellent throttle response
b)Immediate pickup
c)Less maintenance cost
d)All
of the above
185)20 Boys can complete a work in 5 hours, 1 boy can
complete it in ____
a)4 hours
b)100
hours
c)50 hours
d)80 hours
186)If shyam travels 20kms south, then travels 36 kms west
and then travels 22 kms north, what is the total distance he travelled
a)88
b)78
c)54
d)25
187)Car C is more powerful car than Car I, car G is not
powerful as car S, Car A is powerful as car G, Car C less powerful than car A,
which is the least powerful car
a)Car I
b)Car A
c)Car C
d)Car I and Car C
188) Where ever a vehicle is fitted with tubeless tyre this
means_____
a)Fully tyre is made of rubber and has no air in it
b)Air is held between tyre and rim and valve is fitted on
tyre
c)These tyres do not require air , they are filled with
liquid
d)Air
is held between tyre and rim , a valve is fitted on rim
189)The customer wishes to exchange his car for swift but he
is confused to buy diesel or petrol model, how would the diesel help him
a)By selling the car in stock
b)By giving better discounts on petrol models
c)By explaining the diesel models have better resale value
d)By
asking him how much is his vehicle running per month
190)Connecting rod connects _____
a)Engine and transmission
b)Cylinder block and head
c)Crank shaft and cam shaft
d)Piston
and crank shaft
191)Which is not considered a good attribute while shaking
hands with customers
a)Greet with smile
b)No sweat
c)Last
4-5 shakes
d)Small talk during introduction
192)If the DSE who sold the car is not available at the time
of delivery what should he do
a)Inform
the customer and assign another executive for the delivery
b)Tell him to postpone the delivery
c)Tell the customer that the car is not ready to deliver
d)Tell him that you have not received the full payment
193)Which of this information should be given to the
customer during poc vehicle sale
a)Service history
b)Previous owner details
c)Kilometers run
d)All
of the above
194)What is the benefit of customer profiling
a)Offer the correct scheme to the customer
b)Ask for the right set of documents at the beginning
c)both
1 and 2
d)Offer loan through your choice of bank
195)Name the feature that displays the reverse position of
car while reversing
a)Reverse
parking camera
b)Brake light
c)Electric foldable ORVM
d)Bootlamp
196)____ is a feature which gives the view of traffic behind
you inorder to drive safe
a)Vanity mirror in sunvisor
b)ORVMs
c)Tail lamps
d)High mount stop lamp
197)What does TECT and HEARTECT refer to
a)Infotainment system
b)Modern
new platform
c)Suspension
d)Precision cut alloy wheels
198) Which of the following words doesn’t convey the meaning
of transparency
a)Clear
b)Frank
c)Indirect
d)Open
199)Solve 8/15*750
a)400
b)420
c)380
d)410
200)The benefit of electric power steering in swift is ____
a)Better fuel economy
b)Better power
c)It helps the driver by reducing the effort required to
turn the car
d)All
of the above
201)Which model doesn’t belong to compact car category
a)S
Cross
b)Baleno
c)Swift
d)Celerio
202)The basic condition for a vehicle to be sold under true
value is ____
a)5 years and unlimited kms run
b)10 years and below 50000kms run
c)Up to
7 years and below 1 lakh kms run
d)Up to 10 years and up to 1 lakh kms run
204)What is the benefit of brake booster
a)Prevents wheels from locking up
b)Prevents lock from slipping during acceleration
c)Increase
the applied braking force
d)Does away with the need for ABS
205)Kerb weight of a vehicle is
a)Weight without passenger
b)Weight without luggage
c)Weight with passenger and luggage
d)Weight
without passenger and luggage
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